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This role has closed. HOTELKEY INDIA PRIVATE LIMITED has taken the posting down.

hirly last saw it live on 28 September 2026. See similar open roles below, or browse the live board.

HOTELKEY INDIA PRIVATE LIMITED

Technical Analyst

Nagpur, India

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hirly's read of this role

Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
23 Sept 2026

Derived automatically from the posting.

the posting

We are seeking a detail-oriented and proactive Technical Analyst (TA) to join our technical support team (Reports & Datastream). In this role, you will focus on managing day-to-day individual ticket workloads, diagnosing standard issues across core business platforms, and ensuring operational reliability through daily monitoring tasks. You will act as a critical frontline resource for incoming support requests and work closely with senior team members to ensure smooth operations and fast resolution times.

Required Skill Set:

  • English Proficiency: CEFR B2 level or above in both written and spoken English
  • SQL: Basic to Intermediate (MySQL preferred)
  • Spreadsheets: Intermediate to Advanced (Excel / Google Sheets)

Good to Have:

  • Prior experience in technical support and ticket handling
  • Hands-on experience with ServiceNow or Salesforce
Original posting on HOTELKEY INDIA PRIVATE LIMITED's site ↗