Technical Assistant, Surety

Department: Surety

Job Summary

The Technical Assistant is responsible for providing administrative and technical support to the Surety Department. As directed, handle administrative and technical assignments, including but not limited to preparation of surety related documents, working within the WorkSmart document management systems and Sagitta. Processing of bonds, invoicing and other duties as assigned.

Principal Responsibilities

Manage mail in Document Management System (WorkSmart)

Provide assistance with working and maintaining monthly surety bond renewals

Maintain Client files to company standards in Sagitta

Handle phone, mail, walk-in customers and other administrative support for Surety Department

Ability to prepare, type, and compose professional business correspondence, including letters and memoranda.

Assist team with accounts receivable management on a bi-weekly basis

Reporting of bonds to surety companies and invoicing/Billing, as directed

Follow up on requests with clients and carrier underwriters, as directed

Other Functions:

Ability to plan schedule and organize workload to meet deadlines established by Supervisor

Maintain WorkSmart Document Management System Client files to company standards

Adhere to Conner Strong & Buckelew policies, procedures and guidelines

Ensure accuracy of account data

Adheres to company policies, procedures and guidelines

Other duties, as assigned

Requirements

Bachelors degree preferred or equivalent work experience

P&C License (or obtain post hire) is preferred

Must be willing and able to obtain notary certification within first 3 months of employment

Other insurance designations deemed appropriate

Detail oriented with ability to multi-task in fast paced environment

Ability to work overtime/flexible hours if/when required

Excellent interpersonal, analytical, written and verbal communication skills

Proficient in Microsoft Word, Excel and PowerPoint

Ability to type accurately and efficiently

Knowledge of Surety Management, Document Management and Agency Management Systems preferred Authorized to work in the United States on a full-time basis without Company sponsorship.

Specialized Knowledge and/or Licenses

Property and Casualty Producer License, where required

Working Conditions

Individual will work in a professional office environment with a moderate noise level. Able to work flexible hours and travel to other Conner Strong offices, as directed.

Salary for this position ranges from $26.00 - $30.00 hourly. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis.

Conner Strong & Buckelew is an equal opportunity employer. It is Conner Strong & Buckelew’s policy to grand equal employment opportunities to all qualified persons without regard to race, sex, religion, age, national origin, creed, marital status, color, citizenship, sexual orientation, physical or mental disability, veterans’ status or any other characteristic protected by the law. Conner Strong & Buckelew provides equal opportunities in employment, promotion, wages, benefits and all other privileges, terms and conditions of employment. It is Conner Strong & Buckelew’s policy to make reasonable accommodations for the disables that do not impose an undue hardship on Conner Strong & Buckelew.

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Must be authorized to work in the United States on a full-time basis without Company sponsorship.

Conner Strong & Buckelew is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, affectional or sexual orientation, gender identity or expression, national origin, ancestry, nationality, age, disability (physical or mental), marital or domestic partnership or Civil Union status, pregnancy, family medical history or genetic information, atypical cellular or blood trait, military service or any other status protected by law.