hirly

Jobgether

Technical Customer Engineer

Spain

Apply through hirly

hirly scores this role against your resume, shows its reasoning, then writes a resume and cover letter for it and fills the application with you. Free to start — no card required.

hirly's read of this role

Seniority
Mid level
Country
ES
Work mode
On-site / unstated
First seen by hirly
21 Sept 2026

Derived automatically from the posting. Sign up to see how the role scores against your own resume.

the posting

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Customer Engineer based in Spain.

As a Technical Customer Engineer, you’ll own complex technical support and client-facing problem solving across a global fintech environment. You’ll operate at the L2/L3 level, investigating issues across APIs, transaction data, account systems, and observability tools. The role combines deep technical troubleshooting with long-term client partnership, ensuring problems are resolved rather than simply closed. You’ll work closely with Engineering, Product, and Customer teams to turn client issues into actionable improvements and identify risks before they become incidents. The team operates globally and asynchronously, with meaningful exposure to payments, card issuing, KYC, and API integrations. You’ll also have opportunities to build internal tools and improve investigation workflows using modern AI-assisted development practices. This is a high-ownership role for someone who enjoys technical complexity, client interaction, and having a direct influence on product quality.

Is this role actually a fit for you?

hirly answers with a score and its reasoning, then writes the resume and cover letter if you decide to go for it.

Score it against my resume
Technical Customer Engineer at Jobgether — hirly