Technical Product Manager

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

The Role ControlUp for VDI is where our reputation was built - and it remains a core pillar of ControlUp ONE. It streams 1,500+ metrics at three-second intervals across sessions, hosts, storage, networks, gateways, and client devices, with deep native integrations for Citrix Virtual Apps and Desktops, Citrix Cloud/DaaS, Omnissa Horizon, Microsoft Azure Virtual Desktop, and Parallels RAS.

We're looking for a Technical Product Manager to own the next chapter of that product: keeping our real-time depth unmatched while bringing agentic AI, automation, and proactive remediation into the virtual desktop world. This role is for someone who has lived in EUC - who knows why a logon takes 90 seconds, what a broker actually does, and why "it's slow" is the hardest ticket in IT. You'll work with customers who are among the most technical in our base and who will tell you exactly what's wrong. Your job is to turn that into a product they love, not just tolerate.