Technical Support / Integrations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support / Integrations Manager based in Australia.

• Join a fast-growing B2B SaaS environment focused on helping independent hotels improve pricing and revenue performance.
• In this role, you will sit at the intersection of technology, integrations, technical support, and customer success.
• You will act as a key bridge between customers, technology teams, and external hotel technology partners.
• Your expertise will help resolve API and integration challenges while ensuring smooth onboarding, piloting, and launches.
• You will also strengthen integration quality and create documentation that enables customers and colleagues to solve issues efficiently.
• The role combines technical problem-solving with strong customer and partner relationships in an international, remote-first team.
• This is a 6-month contract offering the opportunity to make a tangible impact within a collaborative and rapidly evolving SaaS business.