Technology Account Manager

Title: Technology Account Manager

Department: Sales

About us

IP Pathways is a premier Managed Service Provider (MSP) delivering cutting-edge, proprietary IT solutions and unwavering customer service. Since 2007, we’ve empowered clients to move faster, innovate boldly, and gain a competitive edge by Guiding IT Forward™ with creativity, excellence, and client-centric innovation.

Job Summary:

Do you have a successful background selling technology services, large-scale services/products, or software as a service?

As a Technology Account Manager at IP Pathways, you are responsible for developing strategic solutions to present to IP Pathways' prospects. Your overall focus areas will be in prospecting, developing business, developing proposals for presentation to potential new customers, and selling products and services. You will utilize your excellent relationship-building, negotiating, and presentation skills to be successful in this role.

Responsibilities:

We are seeking a results-driven Technology Account Manager to join our sales team. This role is responsible for building strong client relationships, identifying opportunities to expand existing accounts, and driving new business growth. The Technology Account Manager will serve as a trusted advisor to clients, ensuring they maximize value from IP Pathways’ solutions while consistently achieving new revenue targets.

Conduct prospecting activities including cold calling, email outreach, networking, and social selling to generate qualified leads.

Qualify client needs to determine fit for IP Pathways’ products and services.

Leverage a consultative sales approach to uncover business challenges and deliver tailored solutions through quotes, proposals, and presentations.

Proactively identify, develop, and close new business opportunities within assigned markets or territories.

Manage and grow relationships with existing clients, expanding revenue through cross-sell and up-sell opportunities.

Partner with internal teams (solution architect, client success, and leadership) to deliver tailored technology solutions that align with client needs.

Achieve and exceed monthly, quarterly, and annual sales goals.

Maintain a healthy sales pipeline and accurate forecasting using CRM tools.

Stay current on industry trends, competitor offerings, and emerging technologies to position IP Pathways as a trusted advisor.

Represent IP Pathways at client meetings, trade shows, and networking events

Job Requirements:

Manage and develop designated sales territory, driving growth and new business opportunities.

Collaborate effectively with senior internal stakeholders and cross-functional teams to support the sales process, while maintaining direct engagement with clients.

Operate independently with minimal day-to-day direction, receiving general guidance on new assignments and priorities.

Serve as a subject matter expert, proactively contributing to sales team success and influencing positive business outcomes.

Demonstrate the ability to manage multiple client accounts simultaneously while actively prospecting and developing new opportunities.

Education and Experience:

1 to 3 years of sales experience is preferred.

Experience selling in a B2B capacity.

Comfortable working with longer sales cycles

Previous experience closing potentially large deals

Previous experience using a CRM and working a sales pipeline

Why IP Pathways?

IP Pathways is an expert provider of hybrid IT solutions for small, medium, and enterprise companies by delivering world-class engineering services supported by high-touch customer service. Here are just some of the great reasons to work at IP Pathways:

Competitive benefits package: Comprehensive healthcare, 100% company-paid disability and life insurance, and a 401(k) with company match.

Work/life balance : IP Pathways believes in enabling families to be families. We proudly offer flexible and accommodating work schedules to meet your family’s needs and obligations.

Ongoing training : Looking for a company that will consistently invest in developing your skills? IP Pathways will help you continue your educational pursuits and provide opportunities to become certified in some of the most sought-after technologies.

Next Steps

Ready to help shape our team and be part of a company that turns IT into a strategic asset? Apply now to join IP Pathways and help us continue Guiding IT Forward™.

Sponsorship/Relocation

Applicants must be authorized to work in the United States on a full-time basis. Sponsorship for employment visa status and relocation reimbursement are not offered for this position.