Technology & Cyber Risk Group Manager, India Lead - Senior Vice President

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front-line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as Technology & Cyber Risk Group Manager, India Lead - Senior Vice President (Internal Job Title): Technology & Cyber Risk Group Manager, India Lead – C14 based in Mumbai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:

• •Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• •We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• •We empower our employees to manage their financial well-being and help them plan for the future.
• •Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• •We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• •We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world

The Technology and Cyber Compliance and Operational Risk Office (TCCORO) at Citi is the firm’s reliable second set of eyes. Our mission is to drive comprehensive and consistent practices designed to identify, measure, monitor, report and manage operational and compliance risks while promoting the implementation of actions to address root causes which may lead to unintended operational losses or regulatory breaches. TCCORO provides the specialist subject matter experts to challenge Enterprise, Infrastructure, Operations and Technology entities across the firm. We are the technology and cyber conscience of the bank. In line with the Operational Risk Management (ORM) and Independent Compliance Risk Management (ICRM) frameworks, we aim to ensure that the internal controls that are designed to mitigate technology and cyber risks are managed, mitigated, and aligned with our risk appetite.

The Cyber / Tech 2nd LOD Group Manager is part of the Business Segment Technology Risk & Compliance Function within TCCORO which focuses on all lines of businesses within India (Services Markets, Banking), with a primary focus on the growing Services businesses. This role is accountable for management of complex, critical professional disciplinary areas and will manage a team of professionals. The role will leverage technology and cyber subject matter expertise, business experience, data analysis techniques, current events, and industry trends and best practices to inform the prioritization of risks and the second-line’s approach for associated challenge and influence activities. This position actively works with our ORM and Compliance partners and other stakeholders to provide subject matter expertise in line with our operational and compliance risk management frameworks. A successful candidate will have expertise in cyber risk in global financial services, be able to demonstrate a comprehensive understanding of the subject matter and how it applies to related risks. They should have a strong track record in technology and cyber risk management and/or a strong technical background with excellent analytical skills. Excellent communication skills required to negotiate internally, often at a senior level. A successful candidate should also demonstrate a strong interest in the field and a passion for risk management.

In this role, you’re expected to :

• •Managerial responsibility of a team including management of people, budget and planning, to include performance evaluations, compensation, hiring, disciplinary actions, terminations and budget approval.
• •Accountable for internal projects on threat issues that support a variety of participants and stakeholders measuring the effectiveness and comprehensiveness of Citi’s first line defenses.
• •Establishes and oversees the application of compliance and technology and cyber policies and procedures, technology and tools, and governance processes to provide credible challenge for minimizing losses from technology and cyber risks.
• •Independently assesses technology and cyber risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• •Leads independent assurance activities to assess areas of concern including substantive and controls testing.
• •Monitors, evaluates, and challenges Key Risks and associated Key Risk Indicators triggers and thresholds. Also lead discussions with Key Indicator owners on breaches and action steps to correct breaches.
• •Serves as the substantive analytical authority for potential risks associated with program/project delivery on a technical and detailed level.
• •Leads various second line of defense technology and cyber assessments including risk assessments, control assessments, maturity assessments etc.
• •Assesses technology and cyber risks associated with new initiatives and programs being proposed for implementation.
• •Leads challenges to the design, adequacy and strength of the control environment associated to technology and cyber and recommends actions to ensure the operational risk profile is in line with the technology and cyber risk appetite.
• •Manages the execution of ad-hoc activities for the TCCORO organization, including but not limited to: researching and producing materials for presentations of deep dives into selected topics, coordinating deliverables related to audits and examinations, and maintaining associated data for executive reporting.
• •Appropriately assesses risk when business decisions are made, demonstrating knowledge for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, and applying sound ethical judgment.

As a successful candidate, you’d ideally have the following skills and exposure :

• •14+ years relevant technical experience and experience managing a team of professionals
• •Experience in technology and cyber risk assessments, metrics, enterprise technology services, risks, and controls within globally complex, dispersed, and diverse organizations.
• •Advanced knowledge and experience leading control design and operating effectiveness evaluation, testing, and reporting with a track record of influencing effective risk mitigation strategies
• •Deep knowledge of products within the coverage area (e.g., Services, Markets, Banking), including a technical understanding of current and emerging trends as well as the ability to apply in-depth understanding of the business impacts of technical contributions.
• •Subject matter expert in one or more industry standard risk management frameworks (including ISO27001, COBIT, TOGAF and CRI for example), and an in-depth understanding of technology and cyber risk mitigation strategies.
• •In-depth knowledge of technology and cyber risks and controls across various information system architecture and engineering domains including data protection, identity and access management, vulnerability management, network security, endpoint security, logging and monitoring, incident management, and third-party management; preferred expertise in the following areas: