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Infosys

Test Diagnosis - Systems Triage Analyst

Bangalore, India

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hirly's read of this role

Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
27 Sept 2026

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the posting

Job Summary

We are seeking a highly analytical Test Diagnosis & Systems Triage Analyst to support the validation and continuous improvement of complex software and autonomous systems. This role focuses on identifying, diagnosing, and communicating system failures through deep log analysis, telemetry interpretation, defect triage, and root-cause investigation. The ideal candidate possesses strong troubleshooting abilities, exceptional attention to detail, and the capability to transform ambiguous failures into actionable engineering insights.

Key Responsibilities

Analyze execution traces, telemetry streams, system logs, and failure reports to identify root causes of regressions and system issues.

Investigate complex software behaviors and isolate configuration gaps, defect patterns, and failure triggers.

Interpret test scenarios, specifications, and validation objectives to understand intended system behavior and testing goals.

Perform triage activities for defects identified during validation, simulation, and testing cycles.

Develop clear, concise, and data-driven defect reports for software engineering teams.

Responsibilities

Job Summary

We are seeking a highly analytical Test Diagnosis & Systems Triage Analyst to support the validation and continuous improvement of complex software and autonomous systems. This role focuses on identifying, diagnosing, and communicating system failures through deep log analysis, telemetry interpretation, defect triage, and root-cause investigation. The ideal candidate possesses strong troubleshooting abilities, exceptional attention to detail, and the capability to transform ambiguous failures into actionable engineering insights.

Key Responsibilities

Analyze execution traces, telemetry streams, system logs, and failure reports to identify root causes of regressions and system issues.

Investigate complex software behaviors and isolate configuration gaps, defect patterns, and failure triggers.

Interpret test scenarios, specifications, and validation objectives to understand intended system behavior and testing goals.

Perform triage activities for defects identified during validation, simulation, and testing cycles.

Develop clear, concise, and data-driven defect reports for software engineering teams.

Technical requirements

Core Competencies2

Systems Telemetry & Log Parsing

Strong understanding of complex software and distributed system architectures.

Ability to parse execution traces, analyze telemetry data, and decode error messages.

Experience identifying configuration gaps, software regressions, and system behavior anomalies through log analysis.

Intent Interpretation & Boundary Value Analysis

Ability to understand testing objectives and translate requirements into diagnostic investigations.

Strong understanding of edge cases, failure thresholds, and tolerance analysis.

Defect Articulation & Technical Translation

Exceptional written and verbal communication skills.

Strong capability to communicate technical findings to software engineering teams with clarity and precision.

Required Skills

Root Cause Analysis (RCA)

Log Analysis & Troubleshooting

Defect Triage & Validation

Software Quality Assurance

Data Interpretation

Regression Investigation

Additional responsibilities

Preferred Technical Skills

Python or Shell Scripting

SQL and Data Querying

Linux/Unix Environment

Splunk, ELK, Kibana, Grafana, Datadog or similar monitoring tools

Jira, Azure DevOps, Bugzilla, or defect management platforms

Candidates from the following backgrounds are highly preferred:

Software Quality Assurance (QA)

Tier-3 Technical Support

Site Reliability Engineering (SRE)

Data Analytics

System Operations Engineering

Autonomous Vehicle / ADAS Testing

Education

Bachelor of Engineering,Bachelor Of Technology

Original posting on Infosys's site ↗

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