Trade Counter Assistant - Fire Artarmon (TH)

Trade Counter Assistant - Fire Artarmon (TH) Reece Fire

We fight fires.

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. As part of the Reece group, Reece Fire develops and delivers products that drive safety and protection.

The Opportunity

As part of the Branch Staff team at Fire Artarmon, you’ll help engineers, project managers and other tradespeople access the products they need to maintain fire safety protection, as well as undertaking other tasks that keep customers happy and the branch running smoothly.

This is an exciting opportunity to join one of our high-performing talent hubs, designed to fast-track development and build your skills to confidently step into a future leadership position!

Working closely with experienced Branch Leaders, you'll gain hands-on exposure to all aspects of the business while developing the skills, knowledge and confidence to take on greater responsibilities. If you're someone who enjoys learning, thrives in a customer-focused environment and is motivated by career growth, this role offers a genuine pathway into future leadership opportunities across our network.

Your day-to-day

A typical day involves:

• •Providing customer service and information about products
• •Providing quotes both in person and over the phone
• •Undertaking pick packing and stock control activities
• •Maintaining a safe, organised, and welcoming branch environment
• •Make deliveries to customers using a company vehicle
• •Continue upskilling with tailored on the job training initiatives
• •Learning the operational and commercial skills that form the foundation of future leadership roles

We’d love to hear from you

• •We're looking for people with leadership potential and a growth mindset!
• •Has previous experience in customer service and enjoys helping customers both in person and over the phone
• •Can pick orders, maintain shop floor displays and ensure information provided is accurate
• •Tech-savvy and adaptable to learn new systems
• •Has a clean, valid driver’s licence
• •Wants to develop their career - either locally, or within our broader network

Our perks and benefits:

• •Performance based bonuses
• •Structured learning and development programs to support your career goals
• •Real leadership development opportunities
• •Generous discounts for those looking to renovate their bathroom or kitchen
• •Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• •Paid parental leave

What happens next!

After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.

Please check your junk or spam folder if you don't see the invitation in your inbox.

At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at recruitment@reece.com.au, and our team will be in touch.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles.

This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.