Trade Counter Assistant - (HVAC-R) Alexandria

Trade Counter Assistant - (HVAC-R) Alexandria About Reece HVAC

We keep it cool (and warm)

At Reece HVAC, we've got you covered all year long, whether you need heating in the winter or cooling in the summer. We offer a wide range of top-quality products from reputable brands, including mechanical services, air conditioning, spare parts, and heating & cooling solutions.

About the role

As part of the HVAC team in Alexandria , you’ll help tradespeople and contractors access the products they need for their projects, as well as other tasks that keep customers happy and the branch running smoothly.

Your day-to-day

A typical day involves:

• •Providing customer service and information about products
• •Providing quotes both in person and over the phone
• •Undertaking pick packing and stock control activities
• •Help keep the branch tidy and safe
• •Make deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

• •Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• •Can pick orders, maintain shop floor displays and ensure information provided is accurate
• •Tech-savvy and adaptable to learn new systems
• •Has a clean, valid driver’s licence
• •Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• •Performance based bonuses
• •Paid annual leave
• •Continuous learning and development programs to support your career goals
• •Generous discounts for those looking to renovate their bathroom or kitchen
• •Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• •Paid parental leave

What happens next!

After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.

Please check your junk or spam folder if you don't see the invitation in your inbox.

At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at recruitment@reece.com.au, and our team will be in touch.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.