Transportation Specialist

Join Riverside Natural Foods Ltd., a Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.

We’re on an ambitious mission to double our business by 2030, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.

So, lace up your boots and let’s tackle the climb together.

You can learn more about us at www.riversidenaturalfoods.com .

Purpose:

The Transportation Specialist coordinates inbound transportation for raw materials and packaging while supporting broader transportation activities across Riverside’s supply chain (outbounds). The role partners with internal stakeholders, suppliers, and third-party service providers to ensure shipments move safely, on-time and cost effectively. The Specialist combines day-to-day execution with curiosity and analytical thinking to recommend the best service and cost solution for the business.

Primary Responsibilities:

Tender loads and coordinate inbound shipments of raw materials and packaging from domestic and international suppliers across truck, air freight, and ocean freight modes.

Support the team with outbound shipments and transportation activities.

Monitor shipment milestones, delivery appointments, required delivery dates, and ensure compliance with transportation and customs documentation requirements (commercial invoices, BOLs, etc.).

Identify opportunities to reduce transportation costs and improve service levels.

Maintain transportation data and publish performance insights, including on-time performance, cost per shipment.

Develop and maintain productive carrier relationships, using a win-win mindset to resolve issues and protect continuity of supply.

Work closely with Riverside sites and 3PL warehouses.

Support with carrier contracts and price negotiation.

Analyze transportation options and compare supplier-delivered versus Riverside-managed freight solutions, providing recommendations that optimize cost, service, and supply continuity.

Validate and approve freight invoices, investigate variances, and support accurate transportation accruals and cost allocation.

Support all facets of transportation as directed.

Demonstrate Riverside’s core values, contribute positively to the team and support other transportation priorities as required.

Education and Qualifications:

Post-secondary degree or diploma in Supply Chain, Business preferred.

2-3 years transportation experience required.

Strong analytical skills, reporting KPIs.

Experience in food manufacturing an asset.

Advanced Microsoft Excel, Tableau and SAP TMS an asset.

Skills and Abilities:

Strong organization and time management, with the ability to manage multiple shipments, priorities and deadlines.

High attention to detail in rates, shipment data, invoices and trade documentation.

Clear written and verbal communication with suppliers, carriers, customs partners and internal stakeholders.

Proactive problem solving, ownership and sound judgment when shipments are at risk.

Ability to work calmly under tight timelines and adapt to changes in supply, demand, capacity and requirements.

Collaborative, positive and respectful team approach with a desire to learn and grow.

Strong analytical thinking, with the ability to compare transportation alternatives and convert data into recommendations.

Curiosity mindset: asks effective questions, research options, benchmarks practices and challenges assumptions constructively.

Functional & Leadership Competencies:

Capability

FYI Competency / Level

What Success Looks Like

Deliver Results

Drives Results; Resourcefulness; Being Resilient

Achieves transportation outcomes, considers alternatives and maintains momentum through disruptions.

Transportation Operations Knowledge

Essential

Applies mode, routing, consolidation, carrier and shipment execution knowledge to inbound transportation.

Analytical Skills

Advanced

Uses multiple data sources to compare cost and service alternatives and present a cohesive recommendation.

Financial & Commercial Acumen

Emerging to Skilled

Understands how freight choices, accessorials and service failures affect Riverside’s earnings and total landed cost.

Industry Knowledge and Curiosity

Emerging to Skilled

Learns market practices, benchmarks services and responds to changing capacity, supplier and business requirements.

Collaboration and Communication

Skilled

Builds alignment with suppliers, carriers and internal teams, while communicating risks and decisions proactively.

Ownership and Adaptability

Skilled

Takes accountability for shipment follow-through and adjusts quickly when conditions change.

Key Accountabilities

Responsibility

KPI / Metric

Target

Inbound shipment execution

>95% of Inbound shipments tendered, and delivery milestones actively monitored

1 month

KPI reporting and insight

Weekly inbound scorecard published with on-time performance, cost, exceptions and opportunities

2 months

Transportation cost comparison

Builds a supplier-delivered vs. Riverside pickup report for total-cost and service comparison and opportunities

4 months

Please note this role is an existing vacancy.

Salary Range

$72,000 — $77,000 CAD

At Riverside, we are committed to transparency and fairness in our compensation and job posting practices. The range above reflects the target compensation for the position at the time of posting. Exact compensation will be determined based on experience, skill set, education, and training, as well as other organizational needs, while balancing internal equity.

What we expect:

Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.

Unparalleled experiences and opportunities : We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.

Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don’t be shy. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.

Personal development : We’ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.

Gratitude : As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we’re all in this together and we value you.

Be a Riverside Brand Ambassador: Stay relentlessly close to our consumers and represent the brand in every interaction, decision, and deliverable. Bring the consumer voice into your work by protecting product qu