Unarmed Security Guard

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

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Time Type:

Full time

Department:

Public Safety

All Locations:

10 Gove Street – Taylor Building

Position Summary:

Key Responsibilities

Patrol assigned areas of the healthcare facility on foot to ensure safety and security

Monitor entrances, exits, parking areas, and sensitive/restricted areas

Control access by verifying identification and visitor credentials

Respond promptly to alarms, emergencies, and incidents, including disturbances or medical emergencies

De-escalate conflicts using calm and professional communication

Write clear and detailed incident and daily activity reports

Assist staff, patients, and visitors with directions and general inquiries

Enforce facility policies and procedures in a respectful and professional manner

Coordinate with local law enforcement or emergency responders when necessary

Monitor CCTV systems and other security equipment

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Skills & Competencies:

Conflict resolution and de-escalation skills

Situational awareness

Strong observation skills

Professional demeanor

Customer service orientation

Team collaboration

Qualifications:

High school diploma or GED required

CPR and First Aid certification required

Previous security experience, preferably in a healthcare setting, preferred

Strong interpersonal and communication skills

Ability to remain calm and professional in high-stress situations

Ability to stand and walk for extended periods

Basic computer skills for report writing and monitoring systems

Clean background check and drug screening required

Work Environment & Physical Requirements:

Hospital or healthcare campus setting

Requires walking, standing, and occasional lifting (up to 25 lbs)

May include evenings, weekends, and holiday shifts

Exposure to sensitive and emotional situations common in healthcare environments

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request

• Federal Trade Commission Statement:
• According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.