Unit Manager

• Unit Manager – Residential Youth Services
• Location: Bartlett, TN
• Job Type: Full-Time | Variable Hours
• Pay: $45,000/ yr
• Schedule: Includes evenings, weekends, and holidays as needed

• About Youth Opportunity & Bartlett Primary Assessment Center
• Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth.

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at‑risk youth. Bartlett Primary Assessment Center in Bartlett, Tennessee is a short‑term, trauma‑informed assessment facility serving youth in need of stabilization and behavioral evaluation.

Youth typically remain in care for approximately 30 days , during which they receive structured intake, education, multidisciplinary assessment, and life skills programming. Small group settings support emotional safety, initial stabilization, and planning for an appropriate subsequent placement.

• Benefits
• •Medical, dental, and vision insurance
• •401(k) with up to 4% employer match with Immediate Vesting
• •Paid time off (PTO) and holidays – Earn 4 hours of PTO every pay period
• •Free RX delivery on most medications
• •Tuition reimbursement and professional development
• •Robust Employee Assistance Program
• •Supportive, mission-driven work environment

• About the Role
• As a Unit Manager, you will oversee the operations of a residential housing unit, providing direct supervision to Shift Supervisors and Youth Care Specialists. You will lead the daily structure and culture of the unit while ensuring youth safety, staff accountability, and facility compliance. This is a hands-on leadership position ideal for professionals with strong organizational and interpersonal skills.

• Key Responsibilities
• •Manage the day-to-day operations of a housing unit, ensuring cleanliness, safety, and youth well-being

Supervise, schedule, and evaluate assigned staff, providing training and corrective guidance as needed

Monitor staff performance, attendance, and conduct, and escalate issues appropriately

Oversee youth activities, unit schedules, and implementation of structured programming

Coordinate with clinical and operational teams to manage youth intake, appointments, and discharges

Ensure compliance with state regulations and facility policies, including security procedures and behavior management systems

Conduct room checks, monitor for contraband, and maintain secure environments

Review and investigate incident reports, grievances, and use of restraints or confinement

Administer medications and maintain accurate documentation

Conduct routine inspections and implement corrective actions as needed

Maintain logs and prepare narrative reports regarding youth behavior, staffing, and unit operations

Assist with onboarding, training, and professional development of unit staff

• Qualifications
• Required:
• •Bachelor’s degree from an accredited college or university

Minimum three years of experience working with youth in a residential behavioral health or juvenile justice setting

Prior supervisory experience in a similar environment

Valid driver’s license and ability to pass a background check

Ability to meet Certified Behavioral Health Technician (CBHT) training within 9 months

• Preferred:
• •Working knowledge of substance abuse and trauma-related interventions

Experience managing structured programming and crisis response in residential settings

CPR/First Aid certified or willingness to obtain

• Apply Today
• Make a difference with us. Apply through Indeed or visit www.youthopportunity.com .

Youth Opportunity is an Equal Opportunity Employer.