Unit Secretary - Emergency Department, Full Time, Nights

Facility

Cape Fear Valley Medical Center

Location

Fayetteville, North Carolina

Department

Emergency Department

Job Family

Nursing Support

Work Shift

Nights (United States of America)

Summary

Provide clerical services to maximize the functioning of the unit. Maintain responsibility for telemetry emergency phone.

Major Job Functions

The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:

Greet patients upon admission by introducing themselves and welcoming patient to the unit

Introduce self to patients daily with face-to-face contact

Identify the patient by using name and date of birth to include checking medical records that accompany the patient and patient armband

Act as receptionist and greets hospital staff and visitors

Initiate, receive, and deliver telephone messages related to unit activities

Maintain patients’ charts on assigned units

Order and maintain adequate supply levels on unit

Assume responsibility for answering the telemetry emergency phone and pass responsibility if leaving the desk

Files telemetry strips in a timely manner in the location predetermined by the floor

Set up assignments in Responder system, answers call lights, and sets services as necessary

Demonstrates responsibility concerning customer satisfaction, patient throughput, and hospital capacity

Other duties as assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

Education and Formal Training :

High school diploma or equivalent required

Completion of medical terminology course preferred

Work Experience :

1 year Medical Assistant or Nursing Assistant experience preferred

Knowledge, Skills, and Abilities Required :

Proficiency in reading, writing, and speaking the English language

Physical Requirements :

Ability to work at computer/monitor for long periods

Ability to remain calm under emergency situations

Sits for prolonged periods

Ability to communicate verbally

Auditory and visual acuity to accurately perform job functions

Position may involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material

Required Licenses and Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity