User Adoption & Experience Leader for Applications

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a User Adoption & Experience Leader for Applications based in Canada.

• This role will lead user adoption, training, enablement, and experience initiatives across SAP S/4HANA and related enterprise applications.
• You will help employees confidently integrate new technologies into their daily workflows while supporting business transformation at scale.
• The position combines user experience, change enablement, knowledge management, digital adoption, and AI-enabled support.
• You will work closely with business functions, IT teams, deployment partners, champions, and super-users across a global organization.
• A major focus will be supporting SAP S/4HANA Cloud and SAP Business Suite deployments using tools such as WalkMe, SAP Joule, Microsoft Copilot, and SharePoint.
• The role offers the opportunity to shape how users learn, adopt, and interact with enterprise technology across manufacturing, supply chain, commercial, and back-office environments.
• Success will require empathy, strong communication, analytical thinking, and the ability to translate complex business processes into intuitive user experiences.