User Engagement Systems Engineer SME

What Impact You'll Have

GRVTY is seeking an experienced User Engagement Engineer, with systems engineering background, to join an established space domain awareness (SDA) software development program spanning multiple locations.

What You'll be Owning

Documenting incidents for operations

Tracking status of current incidents and providing status to users

Informing users of development planning, status and deliverers

Managing user expectations on system capabilities and delivery timelines

Elucidating system functionality

Developing system tradecraft and user-guides to support real-world operations

Supporting operation’s transition from a legacy system to running on a modern architecture

Providing informal “over-the-shoulder” training to users

Connecting users to the customer for requests requiring approvals

Connecting the customer to site personnel to support software delivery and system integration

Facilitating on-stie discussions/meetings with system users and stakeholders

What You Must Have

Documenting incidents for operations

Tracking status of current incidents and providing status to users

Informing users of development planning, status and deliverers

Managing user expectations on system capabilities and delivery timelines

Elucidating system functionality

Developing system tradecraft and user-guides to support real-world operations

Supporting operation’s transition from a legacy system to running on a modern architecture

Providing informal “over-the-shoulder” training to users

Connecting users to the customer for requests requiring approvals

Connecting the customer to site personnel to support software delivery and system integration

Facilitating on-stie discussions/meetings with system users and stakeholders

What Would be Nice to Have

Experienced liaison between multiple organizations

Experienced briefing and interfacing with government leadership

Experienced facilitator of working group

Excellent communicator, especially with remote teams

Self-starter and self-advocator

• Pay Range: At GRVTY, we understand that compensation is influenced by many factors—such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications.
• We’re proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth.
• Our benefits package is designed to support the well-being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off.

The pay range for this position is: $173,600 – $245,000

• Pay Range: At GRVTY, we understand that compensation is influenced by many factors—such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications.
• We’re proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth.
• Our benefits package is designed to support the well-being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off.

Colorado Pay Range

$173,600 — $245,000 USD

• Pay Range: At GRVTY, we understand that compensation is influenced by many factors—such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications.
• We’re proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth.
• Our benefits package is designed to support the well-being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off.

Virginia Pay Range

$173,600 — $245,000 USD

Why Choose GRVTY

The toughest national security challenges demand vision and ingenuity, not just resources. We deliver mission and technical expertise to outpace our adversaries. We’re purpose-built to tackle the most entrenched, systemic national security issues around the world.

We partner with our customers to help them overcome challenges in every corner of technology and defense—including the ones still being explored. Our growing capabilities create complementary advantages, giving on-the-ground operations the edge they need to succeed. We muster everything we have to answer every challenge presented, every day of our lives.

At GRVTY, we believe that when our employees thrive, our company thrives. That’s why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance.

Robust health plan including medical, dental, and vision

Health Savings Account with company contribution

Annual Paid Time Off and Paid Holidays

Paid Parental Leave

401k with generous company match

Training and Development Opportunities

Award Programs

Variety of Company Sponsored Events

EEO Statement

GRVTY, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability.

Anyone requiring reasonable accommodations should email [email protected] or call 703-544-7930 with requested details. A member of the HR team will respond to your request within 2 business days.

Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov)

Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.