Utility Billing Specialist

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 100+ communities and more than 30,000 homesites across the U.S. We are experiencing intentional, rapid growth by continuously acquiring communities.

At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.

Every utility dollar a community pays should come back through resident billing — and right now, some of it doesn't. Closing that gap, across a multi-state manufactured home community portfolio, is this role.

As our Utility Billing Specialist, you'll own utility cost recovery end-to-end: reconciling provider bills against GL data, reviewing leases and state statutes to confirm what's billable, and chasing down every dollar of unrecovered expense. You'll also oversee submeter installations, keep the portfolio compliant with state notice requirements, and support monthly P&L and budget reviews. It's a role for someone who's genuinely comfortable in Excel, doesn't flinch at a large GL export, and gets real satisfaction from closing a recovery gap.

What You'll Do