Vice President, Affordable Housing

Company Overview

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.

VP, Affordable Housing Operations

The Vice President (VP) of Affordable Housing Operations is responsible for overseeing the entire operations of a housing community portfolio, including LIHTC, HUD, and other relevant affordable regulatory programs. As a VP, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration, and risk management. As an offsite leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s company policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Personnel Management

Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff

Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks

Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary

Ensure all counseling statements, written evaluations, and salary requests are provided for review to the Regional & Senior Vice President and delivered to the Human Resource department

Approve all timesheets and ensure hours indicated are correct, vacation and sick time reported, and signatures available

Deal effectively and consistently with performance problems; document adequately, communicate with the Regional & Senior Vice President and HR, and terminate appropriately when necessary

Promote harmony and quality job performance of staff through support and effective leadership

Ensure staff compliance and consistency with Company policies and procedures

Financial Management

Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments

Make proactive recommendations to Clients and communicate needs effectively in order to maximize property performance

Develop yearly operating budgets/forecasts

Provide monthly written evaluation of income and expense line items that are significantly over budget

Provide Capital improvement suggestions for the future of the site

Monitor all proposals and contracts for large projects at sites and check work in progress

Monitor & maintain the timely receipt and reconciliation of deposits, rent collections, and charges to ensure submitted on a timely basis

Monitor expense management and procurement of services

Ensure property closeout is completed on time and ownership financial reports are accurate

Strategic Leasing Management

Develop a yearly marketing plan and utilize marketing strategies & systems

Provide a marketing strategy to generate rentals or for rent increases

Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures are met, signing/documentation of leases, and reporting systems are accurate and up to date

Resolve resident complaints, concerns, and requests to ensure resident satisfaction

Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)

Effectively show, lease, and move in prospective residents

Monitor and ensure leasing compliance with applicable Affordable Housing program(s)

Coordinate with the Compliance team to ensure lease files, initial certifications, and recertifications are timely and accurate

Administrative & Maintenance Management

Prepare for physical inspections in accordance with NSPIRE standards

Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis

Assist with the emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability

Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff

Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)

Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)

Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)

Travel

This position entails travel, estimated at 5% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities.

Education & Experience

Must have a minimum of 2 years’ experience with affordable housing programs, including but not limited to at least one of the following programs: LIHTC, HUD programs (Project-Based Section 8, Section 236, PRAC, 811 PRA), USDA-Rural Development (515), HCD, HOME Funds, and Bonds.

Affordable Housing Accreditation (e.g., HCCP, HCP-E, COS, BOS, TCS, CPO) or other applicable designations in affordable programs is preferred, but not required

Bachelor’s degree is preferred; relevant experience in property management operations will be considered in place of formal education.

Experience working as a Regional Manager in Multifamily Affordable Housing operations required, with a strong understanding of site-level operations, client engagement, and regional leadership.

Demonstrated success in managing teams, supporting operational performance, and fostering client satisfaction across multiple properties.

Familiarity with budgeting, forecasting, and reporting processes.

Industry certifications such as CAM, CAPS, CPM, or others are a plus.

This job description should not be considered all-inclusive. It is merely a guide of expected du