Jobgether
VIP CRM Lead
UK
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hirly's read of this role
- Seniority
- Lead / management
- Country
- GB
- Work mode
- Remote-friendly
- First seen by hirly
- 21 Sept 2026
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the posting
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a VIP CRM Lead based in United Kingdom.
- As VIP CRM Lead, you will shape and execute the CRM strategy for high-value customer segments across multiple markets.
- You will oversee VIP communication coverage, customer journeys, and engagement initiatives designed to improve customer experiences and performance.
- The role combines strategic planning, data analysis, experimentation, and cross-regional coordination.
- You will monitor CRM effectiveness, identify underperforming journeys, and drive improvements based on customer and performance insights.
- Working closely with Analytics, VIP Operations, Product, and regional teams, you will help establish consistent CRM standards and processes.
- You will also identify successful market practices, test new CRM mechanics, and scale proven approaches across regions.
- This is a fully remote opportunity to influence VIP engagement strategy within a fast-paced, international digital entertainment environment.
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