Volunteer Engagement Coordinator (Paid Position)

Family Life – Building connection, safety and wellbeing. Together.

Work locally in the Bayside Area and make a difference within our community

Based onsite – Hampton East / Moorabbin

Part-time, Fixed-term contract (2 years), 22.8 hours per week (0.6 FTE)

Level 5 SCHADS Award + Generous Salary Packaging + Super

Family Life is seeking a passionate and skilled Volunteer Engagement Coordinator to strengthen our volunteer program and build the capacity of volunteer‑involving organisations across the Bayside community.

This role is perfect for someone who thrives on connecting people, building relationships, and supporting meaningful community engagement.

The Opportunity

Working within the Volunteer Engagement Team and embedded in a cross-functional project team, you will coordinate the recruitment, onboarding, training and support of volunteers participating in our place‑based community initiatives. You will also work closely with local organisations, community groups and partners to strengthen their volunteer capability, creating a more connected and resilient volunteering ecosystem.

You will lead volunteer events, deliver training, support program delivery, and ensure compliance with volunteer management processes. This is a hands‑on role with real impact in strengthening community engagement and participation.

Key Responsibility Areas

Attract, recruit, onboard and support volunteers across a range of programs and activities

Deliver volunteer training, induction and engagement activities

Support the delivery of volunteer-led community activities

Build the capacity of local organisations to strengthen their volunteer programs

Coordinate volunteer events, recognition activities and community engagement initiatives

Maintain volunteer records and systems (Salesforce)

Build strong relationships with volunteers, staff, partners and referral organisations

Ensure safe, inclusive and best‑practice volunteer experiences

About You

You will bring:

Minimum 5 years experience in volunteer coordination or community engagement

Strong communication, facilitation and relationship‑building skills

Ability to manage competing priorities with attention to detail

Experience delivering training or group facilitation

A collaborative, proactive and community‑minded approach

Understanding of issues affecting vulnerable communities

CRM experience (Salesforce desirable)

A valid Victorian Driver’s License and reliable vehicle

Who we are

At Family Life, we believe every child deserves to thrive in a safe and healthy family environment. Family Life is a specialist family services provider that has worked with children, families and communities for more than 50 years. Our vision is to work with clients and partners to create capable communities, strong families and thriving children.

We are known for our innovation and whole-of-community collective impact approach. Our teams are committed to transforming the lives of our clients and communities to build resilience and healthy relationships. We are proudly purpose-driven, independent and not for profit. We support our community through our specialist family services, community strengthening programs, a network of op shops, a vibrant engaged volunteer community and passionate skilled staff.

Working at Family Life - more than just a job!

It’s the feeling of knowing that your work is contributing to making the community in which you live a better place and working with others who feel the same way.

Make a real impact in strengthening communities

Work with a values driven, supportive organisation

Engage directly with the community to create positive social change

Additionally, you will have access to:

A great team culture

Salary packaging (receive up to an extra $18,500 in tax-free pay per year)

Paid Wellbeing Leave and Paid Study Leave

Additional Paid Leave for End of Year Closedown

Purchased Annual Leave Scheme

Corporate discount on private health insurance

How to Apply

A full position description is available on our careers page: Family Life Careers.

Please submit your confidential application including a CV and cover letter addressing the key selection criteria.

For further information regarding the position please contact Adele Horkings (03) 8599 5433.

Applications close: 13th October at 5.00pm

*We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate. Please apply now to ensure you do not miss out!

All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check and Police Records Check. Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.

Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.

Family Life is a trauma informed organisation and recognises the unique skills, contributions and insights that come from lived experience.

Family Life is a child safe organisation. We value, respect and listen to children and young people. We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.