Warehouse Storeperson (Roofing - Brookvale)

Warehouse Storeperson (Roofing - Brookvale)

Hardware & General is a family-owned building and plumbing supplier based in Sydney. Founded in 1960 by Walter MacGregor, we've grown from a single corner store into a network of retail outlets across Sydney, while remaining proudly family-run and now in our third generation.

This role is split between warehouse operations and customer service/sales. You will ensure the smooth running of the warehouse and yard by safely handling stock, managing deliveries, and keeping inventory organised. You will also support customers in-store by providing great service, product advice, and assisting with sales.

Key Responsibilities Include:

Safely handle materials including loading, unloading, sorting, counting, and organising stock

Receive incoming goods and allocate them correctly to the warehouse or store

Prepare and load orders for delivery and monitor stock levels

Report damaged or missing stock and support order fulfilment across departments

Work across warehouse, store, and yard areas as needed

Follow all Work Health & Safety (WHS) policies and procedures

Customer Service & Sales

Engage with customers, identify needs, and recommend suitable products

Process quotes, sales orders, returns, and scheduling accurately

Build strong customer relationships to encourage repeat business

Work with internal and external teams to support customer requirements

Resolve customer issues and escalate where required

What We're Looking For:

Applicants must have full Australian working rights and be able to work without restriction

Ability to prioritise tasks and work independently

Physically fit and able to lift up to 25kg when required

Previous experience with building materials is an advantage (not essential)

Strong communication skills and a team-focused attitude

Reliable with a strong commitment to safe work practices

Ability to understand customer needs and provide suitable solutions

Confident in recommending additional products to support sales outcomes

Accurate with transactions, stock handling, and following safety procedures

Current Forklift Licence (LF) or wiling to obtain

Previous warehouse or yard experience

What You’ll Get:

Stable, long-term employment with a respected family business

Real career pathways across multiple Sydney locations

Staff discounts after probation

Supportive team culture with experienced staff

A business that genuinely invests in your growth

If you want a role where you can build a career (not just a job), we’d love to hear from you.

Successful applicants will be required to complete pre-employment screening, including a medical assessment, drug and alcohol screening, and a National Police Check, as part of the recruitment process.