Warranty Coordinator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Warranty Coordinator based in India.

• This role is responsible for accurately managing warranty claims and supporting dealers throughout the warranty process.
• You will evaluate claims for accuracy and validity, investigate issues, and ensure established warranty policies and procedures are consistently followed.
• The position combines customer service, data management, problem-solving, and detailed administrative work within a global, remote environment.
• You will communicate regularly with international teams and dealers, responding professionally to inquiries and coordinating resolutions across time zones.
• The role also involves analyzing historical warranty data to identify patterns, support return decisions, and escalate issues requiring management attention.
• You will work extensively with business systems and productivity tools while maintaining a high standard of accuracy and attention to detail.
• This is a permanent, fully remote opportunity suited to someone who is organized, service-oriented, technically comfortable, and confident working independently during an evening shift.