Windows Admin

Key Responsibilities:

• •Job Title Windows Administrator Desktop Support
• •Experience 2 Years
• •Location Bangalore Any Location
• •Employment Type Full Time
• •Job Summary
• •We are seeking a skilled and proactive Windows Administrator with strong Desktop Support and Troubleshooting expertise to join our IT team
• •The ideal candidate should have a minimum of 2 years of hands on experience in managing Windows operating systems end user support hardware and software troubleshooting Active Directory administration and IT infrastructure support
• •The candidate will be responsible for ensuring smooth operation of desktop systems providing technical assistance to users and maintaining Windows based environments
• •Key Responsibilities
• •Windows Administration
• •Install configure and maintain Windows 10 11 operating systems
• •Manage user accounts groups and permissions through Active Directory
• •Perform regular system updates patch management and security compliance checks
• •Monitor system performance and resolve operating system related issues
• •Maintain domain joined systems and troubleshoot Group Policy issues
• •Desktop Support
• •Provide L1 L2 technical support for desktops laptops printers and peripheral devices
• •Troubleshoot hardware software network VPN and application related issues
• •Diagnose and resolve incidents through ticketing tools within defined SLAs
• •Install configure and support business applications and productivity tools
• •Support user onboarding offboarding and workstation setup activities
• •Troubleshooting Incident Management
• •Investigate and resolve Windows operating system errors and performance issues
• •Troubleshoot Office 365 Outlook Teams OneDrive and other Microsoft applications
• •Perform root cause analysis for recurring technical issues
• •Escalate unresolved issues to appropriate teams and track resolution
• •Asset Documentation Management
• •Maintain inventory of IT assets and software licenses
• •Document troubleshooting steps standard operating procedures and knowledge base articles
• •Ensure compliance with company IT policies and security standards
• •Required Skills
• •Technical Skills
• •Strong knowledge of Windows 10 11 administration
• •Experience with Active Directory Group Policy DNS DHCP and Windows Server basics
• •Good understanding of Microsoft 365 administration and support

Preferred Skills:

• Technology->Microsoft Technologies->Windows Server,Technology->Infrastructure-Transformation->Desktop Virtualization and optimization
• Skills: Active Directory, Group Policy, Windows 10, Dns, desktop virtualization , Office 365, Outlook, Dhcp

Experience: 0.00-0.00 Years