Workday Financials Analyst

About the role:

The Workday Financials Systems Analyst is responsible for the ownership, configuration, and continuous improvement of Blackbaud’s financial and procurement systems, primarily Workday. This role partners closely with Procurement, Accounting, Tax, and Treasury teams to enable efficient, compliant, and scalable Procure‑to‑Pay (P2P) processes through strong system design, disciplined delivery, and effective operational support.

Through strong partnerships and collaboration, you will help uncover what’s possible in the system and driving automation across the procurement lifecycle, while ensuring alignment with the organization’s compliance, audit and operational standards.

What you'll do:

System Configuration and Delivery

Responsible for configuring Workday functionality supporting Procure to Pay, Strategic Sourcing, Supplier Governance, Expense, AP, and related financial integrations

Lead system design for purchasing, supplier lifecycle, expense and payment workflows

Partner with Accounting and Tax to ensure appropriate sales and use tax configuration and compliance within procurement and AP processes

Collaborating with internal customers to define deployment expectations and ensure consistency with strategic direction and map opportunities to improve workflows

Translate business needs into epics, features, and user stories through backlog refinement and prioritization

Plan and execute Workday release management, including testing strategies and deployment coordination

Drive continuous improvement by leveraging new Workday capabilities and emerging technologies to enhance efficiency and user experience

Operational Support & Process Improvements

Provide support via ServiceNow, including troubleshooting and resolution of complex issues

Define deployment expectations and support consistent adoption of system changes

Ensure minimal business disruption through timely issue resolution and clear communication

Maintain data accuracy and integrity through defined data maintenance processes and audits

Develop and maintain process documentation, job aids and work instructions

Support audit and compliance requirements through well documented, repeatable processes

What you'll bring:

Knowledge of Procure to Pay, Strategic Sourcing, and Supplier Governance

Experience in Workday Financial systems technical support role

Strong analytical and critical thinking skills with high attention to detail

Ability to translate complex concepts into clear, actionable plans

Proven collaboration skills and ability to handle sensitive information with discretion

Continual learner who stays abreast of current trends and practices

Ability to learn and support additional Financial systems and workflows as needed

Strong interpersonal skills and ability to effectively organize and communicate

Root cause analysis and complex problem-solving skills

Self-starter mindset with a desire to identify optimal solutions and share learnings

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Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.