Workforce Coordinator

Bilgewater Group is a Chicago-based diversified services company founded in 2003. We operate across two core divisions: food service and care.

Our food service division manages a network of quick-service and counter-service locations across the greater Chicagoland area, serving thousands of customers every day at high-traffic venues, including commercial districts, transit hubs, and retail centers.

ABOUT THE ROLE

We are looking for a Workforce Coordinator to support staffing coordination and day-to-day workforce operations. You will help coordinate schedules, track staffing needs, communicate with teams, and support coverage across the organization.

WHAT YOU WILL DO

Coordinate employee schedules and staffing requests

Monitor staffing needs and help identify coverage gaps

Communicate schedule updates and staffing information to employees and managers

Maintain accurate workforce and scheduling records

Track attendance, availability, and schedule changes

Follow up on staffing requests and operational needs

Support managers with routine workforce coordination

WHAT WE ARE LOOKING FOR

Previous experience in workforce coordination, scheduling, operations, administration, or a similar role

Strong organization and attention to detail

Good communication and follow-up skills

Ability to manage changing priorities and scheduling needs

Comfortable working with spreadsheets and scheduling systems

Strong problem-solving and coordination skills

Comfortable working independently in a remote environment

Reliable internet connection and workspace

Legally authorized to work in the United States

NICE TO HAVE

Previous workforce management or scheduling experience

Familiarity with workforce management or scheduling software

Experience coordinating employees across multiple locations or teams

Background in food service, hospitality, retail, care, or other multi-location businesses

COMPENSATION

$45,000–$60,000 per year , depending on experience and qualifications.

HIRING PROCESS

Application Review → Initial Conversation → Interview → Offer

EQUAL OPPORTUNITY

Bilgewater Group is an equal opportunity employer. We are committed to providing a workplace free from discrimination and value a diverse team with different backgrounds, experiences, and perspectives.

Salary Range: 45,000 - 60,000 USD (gross, annually)