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This role has closed. Uline has taken the posting down.

hirly last saw it live on 23 September 2026. See similar open roles below, or browse the live board.

Uline

Workforce Management Systems Specialist

Kenosha, WI

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
23 Sept 2026

Derived automatically from the posting.

the posting

  • NICE software liaison responsible for troubleshooting issues and executing fixes with IT, Business partners and Vendors.
  • Work with WFM Team to identify system enhancement opportunities, providing system support and training for the WFM team to increase system and process efficiencies.
  • Audit WFM operational data and provide accuracy, efficiency, and productivity improvement recommendations to leadership, including senior management.
  • Project management of Holiday builds, PTO requesting, and system and application upgrades and enhancements.
  • Leverage data to deliver analysis, including observations, visuals, charts and graphs and translate data findings into clearly written, actionable recommendations for leadership.
  • Create, Organize, Test and maintain data in applications including NICE WFM System, Excel, SQL and Power BI dashboards for historical, performance, statistical and real time reporting needs.
  • Document processes, queries and data tools, data tables, data sources, and data flows.
  • Work collaboratively across departments to troubleshoot and resolve reporting and data discrepancies.

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Original posting on Uline's site ↗