Workplace Manager

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.

With our proven track record of success, we are excited to expand our operations to Germany. As a startup operation in this new market, we offer a unique opportunity for innovative and driven individuals to make a significant impact. Join us at the forefront of establishing the PSA brand in Europe and enjoy the benefits of working in a startup environment backed by the stability and resources of a successful US business.

Collectors ist führender Entwickler innovativer Technologien und bietet Sammlern weltweit Dienstleistungen mit zusätzlichen Nutzen. Wir bewerten, authentifizieren, lagern und verkaufen Millionen von Sammlerstücken, die Rekorde brechen. Dabei modernisieren und digitalisieren wir unsere Prozesse kontinuierlich, um Sammler bei der Ausübung ihrer Leidenschaften zu unterstützen. Wir sind stets auf der Suche nach talentierten Mitarbeitern für unser wachsendes Team.

Unser Angebot umfasst Sammelkarten, Autogramme, Comics, Münzen, Videospiele, Veranstaltungstickets und Erinnerungsstücke. Zu unseren Tochtergesellschaften gehören PSA, PCGS, Beckett, SGC und Card Ladder.

Seit unserer Gründung im Jahr 1986 haben wir Millionen von Artikeln bewertet und authentifiziert. Wir beschäftigen mehr als 3000 Mitarbeiter in unserem Hauptsitz in Santa Ana, Kalifornien, und in unseren Büros in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Kanada, Mexiko, Deutschland, das Vereinigte Königreich und Frankreich.

Aufgrund unserer nachweislichen Erfolgsbilanz freuen wir uns, unsere Geschäftstätigkeit auf Deutschland auszuweiten. Als junges Unternehmen in diesem neuen Markt bieten wir innovativen und engagierten Menschen die einzigartige Chance, einen entscheidenden Beitrag zu leisten. Werde Teil unseres Teams und gestalte die Zukunft der Marke PSA in Europa mit. Profitiere von den Vorteilen eines dynamischen Startup-Umfelds mit der Stabilität und den Ressourcen eines erfolgreichen US-Unternehmens.

With our proven track record of success, we are excited to expand our operations to Germany. As a startup operation in this new market, we offer a unique opportunity for innovative and driven individuals to make a significant impact. Join us at the forefront of establishing the PSA brand in Europe and enjoy the benefits of working in a startup environment backed by the stability and resources of a successful US business.

We’re seeking a Workplace Manager to lead our team at the new PSA location in Frankfurt, Germany. This role ensures a safe, clean, and productive environment by protecting personnel, safeguarding assets, and managing facility access. Responsibilities include overseeing and developing the Workplace team, resolving internal and external issues, and partnering with business leaders to support growth and culture.

You’ll report to the Director of Workplace for Collectors and work onsite at our Frankfurt office.

What You’ll Do:

Develop and own Workplace experience, Facilities operations for the PSA location in Frankfurt, Germany

Lead the development of the future local Workplace team, both contract and full time hires, include hiring, training, coaching and career development

Establish and foster the relationship with our third-party custodial vendor, working with both that group and the internal teams to achieve a flawless workspace while realizing top-tier facility standards

Own Workplace vendor management and administrative responsibilities for the sites - processing contracts, onboarding vendors, coordinating insurance, managing vendor relationships & performance

Develop and own a holistic preventative maintenance program for the site, ensuring reliable operability and a best-in-class facility for our staff and clients

Oversee and streamline administrative functions at the sites including: mail, calendars, food and beverage program, copiers, office supplies, and employee services

Serve as the key point of contact for candidates, colleagues, and visitors onsite

Own and deliver continuous improvement projects in collaboration with the Operations, IT/Network and Security teams

Contribute to projects to improve facility and employee health & safety, including serving as the Safety Lead

Oversee and manage facilities equipment vendors for secure and operational environments.

Liaise between Workplace and other departments, collaborating with upper management on relevant issues

Manage internal customer tickets and requests through the ticketing platform, ensuring timely response and resolution

Lead by example and be a champion of all company policies, including safety, attendance & security

Who You Are

5+ years of management experience, including 3+ years in Corporate Workplace and 1+ year in Operations preferred

Bachelor's degree in related field or equivalent work experience

Fluent in German and English, with the ability to collaborate with cross-functional, international teams

Strong verbal and written communication skills; able to understand and relay company policies/procedures

Influential leader with the ability to inspire/motivate, drive change, and build strong relationships across the organization

Dependable, personable team player with excellent collaboration skills

Strong team management and planning/organizational skills; adaptable and capable of developing/executing realistic action plans in a dynamic environment

Preferred ability to use Google Docs, Google Sheets, Slack, etc.

Physical Requirements:

Bending and Twisting : Bending neck/waist, twisting neck/waist, and squatting.

Computer Use : Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.

Exposure to Machinery: Exposure to machinery noise, which may include noise from forklifts, injection presses, or other machinery.

Hand Use : Power gripping when using low-precision, high-impact hand tools that require significant force, such as hammer drills and torque wrenches.

Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.

Lifting and Carrying: Ability to lift, carry, and move materials up to 75+ pounds, with employee help or with proper equipment.

Sitting or Standing: Ability to sit or stand for extended periods of time.

Temperature and Humidity : Occasional exposure to warehouse environments without heating or cooling with fluctuations in temperatures and humidity.

Walking : Ability to walk for long periods.

NOTE: Please submit resumes written in English

Pay Transparency Statement: The salary range for this position is €91,932.96 - €121,581.34. Placement within the range is based on objective, gender-neutral factors such as relevant experience, qualifications, and scope of responsibility. This role may also be eligible for bonuses or other variable compensation.

Entgelttransparenz: Die Bruttojahresvergütung für diese Position liegt zwischen €91,932.96 und €121,581.34 . Die Einordnung innerhalb dieser Spanne erfolgt auf Grundlage objektiver, geschlechtsneutraler Kriterien wie einschlägiger Berufserfahrung, Qualifikation und Verantwortungsumfang. Zusätzlich kan