Zoom Phone Porting Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Zoom Phone Porting Specialist based in India.

• This role is central to global number porting operations, with a primary focus on EMEA and support for India-specific number workflows.
• You will manage standard and complex porting requests while coordinating with customers, carriers, and internal technical teams.
• The position combines telecommunications expertise, operational precision, compliance, and customer-focused problem solving.
• You will troubleshoot complex porting issues and act as an escalation point for technical and customer concerns.
• The role also provides opportunities to improve porting processes, increase operational efficiency, and strengthen the customer experience.
• You will work within a collaborative international environment alongside carrier partners, service engineering, customer success, and account teams.
• The position requires coverage aligned with UK business hours to support EMEA operations.