Account Manager

About the Role

Playson, a leading provider of innovative gaming solutions, is seeking an Account Manager to join our Commercial department.

As an integral part of our Account Management team, you will play a pivotal role in driving revenue, fostering client relationships, and ensuring the success of our gaming portfolio.

Key Responsibilities

Act as the primary point of contact for customer accounts, fostering strong and lasting relationships

Assume full commercial responsibility for customer accounts, ensuring the achievement of revenue targets and objectives

Develop and implement strategic account plans to drive business objectives and maximise customer satisfaction

Serve as a trusted advisor to clients, optimising their operations with our gaming solutions and promotional offerings

Coordinate the timely delivery of gaming solutions based on customer needs and objectives

Track and report monthly revenue performance, providing clear insights into customer activities and achievements

Cultivate and maintain strong customer relationships across all levels

Represent the company at industry exhibitions, conferences, and seminars

Uphold and promote the company's core values at all times

Requirements

Minimum of 1-2 years of proven account management experience within the iGaming sector

Proficiency in English and Italian

Strong understanding of the gambling industry, including an understanding of Italian markets.

Demonstrated ability to manage high-value accounts and clients effectively

Exceptional communication and presentation skills, capable of engaging stakeholders at all levels

Track record of delivering client-focused solutions tailored to meet specific needs

Proficiency in CRM and promotion management preferred

Proactive mindset with a focus on achieving results

Strong analytical skills with the ability to process and interpret data effectively

Adaptability to fast-paced market changes and a structured approach to problem-solving

Nice to Have

Experience integrating agentic AI (Cursor, Claude Cowork, ChatGPT) into workflows

What We Offer

Competitive Salary: We offer a competitive salary, subject to annual performance reviews

Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system

Flexible Schedule: We offer a flexible work schedule to accommodate your needs

Remote Work Option: Choose to work remotely, providing greater flexibility and comfort

Medical Insurance: Receive comprehensive medical insurance for both you and a significant other

Financial Support for Life Events: We provide financial support during special life events

Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays

Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary

Professional Development: Get reimbursement for professional development courses and training

Recruitment Process

HR Interview

Technical Interview

Final Interview

Please submit your CV in English

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