Account Services Representative

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Services Representative based in Canada.

• Join a customer-focused financial services team where every interaction is an opportunity to create a positive and lasting customer experience.
• In this role, you will support customers throughout their vehicle finance or lease journey while providing personalized, professional solutions.
• You will manage a high volume of inbound and outbound interactions, resolving account questions and navigating sensitive financial situations.
• The position combines customer service, problem-solving, negotiation, and account analysis in a fast-paced environment.
• You will also collaborate with a broad dealer network and internal teams to help deliver a seamless ownership experience.
• Success requires empathy, sound judgment, adaptability, and the ability to balance customer needs with business and risk considerations.
• This is an excellent opportunity to build expertise in financial services while contributing directly to customer satisfaction and long-term loyalty.