Accounts Receivable Officer

About Miele

What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers.

Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.

About Your Workplace

Join Miele's Finance team and play an important role in protecting the financial health of a premium global brand. As an Accounts Receivable Officer, you'll partner with customers, business partners and internal stakeholders to manage accounts, minimise financial risk and deliver exceptional customer service.

This is more than a traditional collections role. You'll combine strong relationship management, analytical thinking and problem-solving skills to resolve complex account enquiries, improve business processes and contribute to the ongoing success of our Finance team.

Your Responsibilities

Manage customer accounts to ensure timely collection of outstanding payments while maintaining positive customer relationships

Resolve account queries, payment disputes and credit issues through proactive communication and effective problem-solving

Complete account reconciliations, credit adjustments and returns processing to ensure customer accounts remain accurate

Monitor credit risk, support credit reviews and work with stakeholders to minimise financial exposure

Collaborate with Sales, Customer Service and Finance teams to resolve customer enquiries and improve cash flow outcomes

Contribute to process improvement initiatives, maintain accurate records and support continuous improvement across Accounts Receivable

Assist with reporting, month-end activities and provide support across the wider Finance team as required

What We Are Looking For

Must-have

Previous experience in Accounts Receivable, Credit Control or a similar finance role

Strong reconciliation, analytical and problem-solving skills

Excellent communication and relationship-building skills with a customer-focused approach

High attention to detail with strong organisational and time management skills

Proficiency in Microsoft Office, particularly Excel, and confidence working with financial systems

Nice-to-have

Experience in credit risk management or debt collection

Experience working with ERP systems such as SAP or similar financial systems

Experience within a medium to large commercial organisation

Knowledge of accounts receivable processes and financial controls

Our Benefits

Hybrid working that blends flexibility and connection: 2 WFH days, 2 flexible office days + Wednesday team connection day

Quarterly Life Leave – one paid day each quarter to recharge

Personal development and career opportunities

Employee discounts