Akeso Regional Nursing Services Manager

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

• The Regional Nursing Manager (RNM) provides strategic and operational leadership for nursing services across the region, working collaboratively with Nursing Services Managers and the National Nursing Services Managers to achieve organisational objectives.
• The role is accountable for maintaining high standards of mental healthcare delivery, clinical governance, nursing practice, quality improvement, and operational excellence across multiple facilities. RNM leads organisational change and digital healthcare initiatives, promotes consistency in nursing standards and processes, and drives the development of a capable, engaged, and high-performing nursing workforce.

The incumbent is also accountable for recruitment, talent development, succession planning, performance management, and fostering a diverse workforce across the region.

KEY WORK OUTPUT AND ACCOUNTABILITIES

CONSISTENCY OF CARE

Duties

· Manage all related nursing services and activities.

· Ensure that nursing standards, quality assurance and risk management is maintained within the hospital.

· Appropriate risk and incident reporting.

· Assign decision-making authority/task responsibility to appropriate persons in order to maximise organisation and employee effectiveness.

· Facilitate effective change and conflict management.

· Build strategic inter-departmental relationships to help achieve business goals.

· Manage, advise and influence the delivery of cost-effective quality nursing care.

· Management of the nursing budget as well as understanding the financial fundamentals of the healthcare business.

· Promote sound staff, patient and doctor relationships.

· Staff training: Development and implementation of full in-service training programme, including ongoing monitoring.

· Staff training: Identifying and implementation of external training.

· Organising meetings and attending meetings when needed.

· To be a member of the health and safety committee.

· To be a member of the clinical governance committee.

· To be a member of the operational management committee.

· To be a member of the employment equity committee.

· Assist with patient assessments when needed.

· Identification, implementation and monitoring of Quality Improvement Programmes (QIP).

· Revision, development and update of nursing policies when needed.

· Ensure all Health and Safety regulations are adhered to.

· Perform various tasks as assigned by management.

· Maintain a high level of confidentiality.

Financial management

· Prepare, review and manage the Nursing budget, taking into account business priorities, estimated labour cost and other expenses.

· Drive business unit profitability by monitoring and managing expenses and implementing financial controls.

· Have a working knowledge of the financial fundamentals of the health care industry.

· Identify areas to improve operational efficiencies to ensure sustainability and growth of the business.

Business knowledge

· Demonstrate an integrated knowledge of the business mission, value proposition and value chain by presenting clear market-related business cases for nursing initiatives in response to more complex situations affecting the hospital.

· Understand how local demands and supply dynamics translate into financial, operational and labour requirements and align tactical plans accordingly.

Environmental scanning

· Be aware of the impact of critical national and local environmental factors e.g. skills shortages, power shortages etc. on hospital conditions.

· Consider and integrate relevant local environmental factors into SWOT analysis and tactical nursing plans, making adjustments and improvements as needed and respond to changes.

Best-practice benchmarking

· Understand nursing "best in class" benchmarking and apply the knowledge to audit the hospital nursing practices and identify and implement areas of improvement.

Business alignment

· Move others to action by translating the vision and values into day-to-day activities and guiding others to take the appropriate action steps to support the vision and values.

· Live and model the vision and values by taking action, making decisions and shaping and re-directing team priorities and behaviours.

· Challenge behaviour that violates the values and recognise and reward behaviour that supports it.

· Co-ordinate and ensure the execution of nursing activities within all hospital departments to provide alignment to the strategy and goals of the organisation.

· Ensure effective manpower planning to support the ongoing sustainability of nursing and business strategy within the hospital.

· Utilise regional and national resources appropriately and effectively.

· Organise information and data to identify and explain problems and trends and their causes.

BEST AND SAFEST PRODUCT

Governance and quality management

· Evaluate the nursing quality indicators and clinical outcomes and implement strategies and action plans to drive continuous business. Identify quality improvement opportunities and ensure appropriate strategy and quality improvement initiatives are developed and measured.

· Drive the implementation of group quality initiatives.

Risk management

· Investigate all negative incidents and ensure appropriate capturing on the incident management system (IMS).

· Liaise with the Public Liability department with regard to all incidents of potential risk to the business.

· Provide resolutions to complaints in an effective and timeous manner. Identify areas of non-compliance through clinical audits and CSA assessments and implement and measure remedial actions and strategies.

· Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983). Report all accidents / incidents to General Manager / Safety Representatives.

· Ensure compliance with all Netcare Policies and Procedures.

Patient care

· Ensure hospital is providing safe, cost-effective quality patient care in line with Clinical Governance strategy and evidence-based practice.

· Evaluate the patient’s journey through patient experience and stakeholder input.

· Create an environment where staff are aware of the role they play in the provision of quality patient care and their value to the organisation.

TRANSFORMATION OF OUR SOCIETY

Transformation

· Ensure achievement of regional transformation goals as set out by the Transformation Committee.

Build and maintain stakeholder relationships

· Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.

· Create and maintain a positive environment where the differences of others are recognised, understood, and valued, so that all can reach their full potential and maximise their contributions.

· Develop collaborative relationships to help accomplish business unit objectives.

· Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers and building patient loyalty.

· Build strategic inter-departmental relationships to help achieve business goals at Exco and departmental level within the hospitals.

· Foster an effective working relationship with service providers and Public liability.

People management

· Create an environment where staff are aware of the role they play in the provision of quality nursing care and their value to the organisation.

· Assign decision-making, authority, tasks and responsibility to appropriate persons to maximise organisation and employee effectiveness.

· Co-operate with Netcare Education Division to ensure appropriate nursing training for the delivery of quality care.

· Facilitate a culture that is supportive of talent management a