Analyst I Infrastructure Services

Job Description:

• Essential Job Functions:
• •Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• •Contribute to infrastructure projects and tasks under supervision.
• •Participate in the monitoring and basic troubleshooting of infrastructure systems.
• •Work with the team to address infrastructure-related challenges and meet departmental needs.
• •Support the development of infrastructure documentation, including incident logs and records.
• •Continue to develop and enhance technical skills.
• •Apply problem-solving abilities to address infrastructure issues.
• •Follow established best practices and standards in infrastructure service delivery.

• Basic Qualifications:
• •Bachelor's degree in a relevant field or equivalent combination of education and experience
• •Typically, 2+ years of relevant work experience
• •Proven experience in infrastructure technology analysis
• •Proficiencies in data analysis and problem-solving
• •A continuous learner that stays abreast with industry knowledge and technology

• Other Qualifications:
• •An advanced degree in a relevant field is a plus
• •Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus

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