Analyst I Infrastructure Services

Job Description:

• Essential Job Functions:
• •Offer basic technical support in infrastructure services, responding to issues and providing assistance.
• •Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.
• •Assist in monitoring and basic troubleshooting of infrastructure systems.
• •Work with the team to meet infrastructure needs and support daily operations.
• •Assist in the development of infrastructure documentation, such as incident logs and records.
• •Show eagerness to learn and grow in a technical role.
• •Develop foundational technical skills and knowledge.
• •Follow established best practices and standards in infrastructure service delivery.

• Basic Qualifications:
• •Bachelor's degree in a relevant field or equivalent combination of education and experience
• •Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role
• •Proven experience in infrastructure technology analysis
• •Proficiencies in data analysis and a basic understanding of technical concepts
• •A continuous learner that stays abreast with industry knowledge and technology

• Other Qualifications:
• •An advanced degree in a relevant field is a plus
• •Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus

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