Analyst II Software Engineering

Job Description:

Should be Science/ Commerce Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 1 years of in- scope experience in the field of Banking IT domain / support of related solutions.

• Mandatory Certificate-
• •ITIL 4 Foundation

• •Supporting the following Finacle 10.x Application modules
• o Branch Operations
• o CASA, TD, Loans, Trade Finance and Locker
• o Alternate Delivery Channels
• § SWIFT
• § Clearing
• § Utility Payments
• § Financial Inclusion Related
• o Product Fatal error analysis.
• o Review the Application logs
• •Execute Processes and Procedure as defined.
• •Monitoring Application Services and availability
• •Logging call with Service Providers internal or external and follow-up to closure
• •Track and escalate the call to DL / Service Providers, if the problem requires their assistance to resolve the call.
• •Update assigned calls regularly
• •Executing the Application Maintenance activity as per defined checklist.

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