Assistant Store Manager

Location: Durham, NC; Job Type: Full-Time

About Juicekeys

Juicekeys is on a mission to make fresh, functional nutrition simple and delicious. We craft cold-pressed juices, smoothies, and wellness shots that fuel our customers' daily routines. As we grow, we're looking for energetic, detail-oriented leaders to help us deliver an exceptional experience in every cup, every time.

About the Role

The Assistant Store Manager is the Store Manager's right hand — a hands-on leader who keeps daily operations running smoothly, coaches and develops the team, and ensures every customer leaves happier than when they walked in. This role is ideal for someone who thrives in a fast-paced environment, loves building great teams, and takes pride in operational excellence.

What You'll Do

Team Leadership

Supervise, coach, and motivate a team of juice bar associates during shifts

Assist with hiring, onboarding, and training new team members

Create and manage staff schedules to ensure proper coverage during peak hours

Step in to resolve team conflicts and provide real-time feedback and recognition

Store Operations

Open and close the store, including cash handling and POS reconciliation

Ensure compliance with food safety, health, and sanitation standards

Monitor and manage inventory — ordering, receiving, and reducing waste

Maintain equipment (blenders, cold-press machines, refrigeration units) and coordinate repairs as needed

Uphold visual merchandising and store cleanliness standards

Customer Experience

Lead by example in delivering fast, friendly, and knowledgeable service

Resolve customer concerns promptly and professionally

Support promotional launches, loyalty programs, and community events

Business Performance

Help drive sales goals, average ticket size, and speed-of-service targets

Track and report on daily/weekly KPIs (sales, labor cost, waste, inventory variance)

Support the Store Manager in executing store-level action plans and initiatives

What We're Looking For

1–3 years of experience in a supervisory or assistant management role, ideally in food & beverage or retail

Proven ability to lead, coach, and motivate a team

Strong organizational and multitasking skills in a fast-paced environment

Comfort with POS systems, basic inventory management, and cash handling

A genuine passion for health, wellness, and great customer service

Flexible availability, including mornings, weekends, and holidays, not including Christmas or Thanksgiving

Ability to stand for extended periods and lift up to [25–40] lbs

Preferred Qualifications

Experience in a juice bar, café, or specialty beverage concept

Familiarity with food cost management and labor scheduling tools

What We Offer

Competitive hourly wage/salary

Employee discounts on Juicekeys products

Paid training and clear path to Store Manager

A fun, health-focused, growth-oriented culture

How to Apply

Juicekeys is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.