Associate Network Engineer

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.



 Work Shift:

8 Hours - Day Shifts (United States of America)

 Scheduled Weekly Hours:

40

 Compensation:

Salary Range: $27.00 - $44.00



 Union Position:

No

 Department Details

Summary

The Associate Network Engineer provides installation, maintenance and support for Sanford Health's local area and wide area network infrastructure to ensure reliable, secure, high performance data, video, and voice communications.

The Associate Network Engineer is an entry-level technology professional responsible for supporting, maintaining, and learning enterprise network infrastructure across Sanford Health locations and services. This role focuses primarily on fulfilling service requests and planned network work through ServiceNow, including configuration updates, provisioning activities, documentation maintenance, and operational support under the guidance of experienced network engineers.

This position is designed for individuals who are building a career in networking and want hands-on experience supporting large-scale healthcare infrastructure. While troubleshooting is part of the job, this position is not primarily a break/fix incident-response role and has minimal involvement in network project work. Instead, the role is focused on daily operational tasks, service delivery, and maintaining reliable network services while developing foundational enterprise networking skills.

The ideal candidate demonstrates strong technical aptitude, attention to detail, a desire to learn, and the ability to work collaboratively within a team that supports reliable and secure network infrastructure critical to healthcare delivery.

This role is approximately 90% remote; however, candidates must reside within one hour of a Sanford Health major medical center and possess a valid driver's license and reliable personal vehicle to support occasional on-site responsibilities and regional travel requirements.

Job Description

Experience in basic switching, TCP/IP, Wi-Fi, and physical cabling standards/practices required. Experience with network troubleshooting tools and methodologies a plus. Strong knowledge of networking concepts, protocols, and network hardware and software configuration and troubleshooting required.

Key Responsibilities

Fulfill network-related service requests through ServiceNow , including standard changes, configuration updates, and infrastructure support tasks

Assist with the support and maintenance of enterprise network infrastructure across multiple locations and care environments

Perform planned network changes and operational tasks under established standards, procedures, and change management practices

Learn and support technologies including routing, switching, wireless networking, WAN/LAN connectivity, and related network services

Assist with the administration and maintenance of core network services, including DNS and IP address management (IPAM)

Work within a primarily Cisco and Infoblox environment while developing technical expertise

Maintain accurate documentation including network diagrams, procedures, standards, and configuration information

Collaborate with network engineers, IT teams, vendors, and site stakeholders to complete service requests and operational work

Provide operational support for network upgrades, hardware replacements, and lifecycle management activities led by senior engineers

Develop troubleshooting skills through mentorship and hands-on support activities

Contribute to stable and secure network operations that support clinical, long-term care, and critical care environments

Participate in a weekly rotating on-call schedule after completing required training and onboarding

Qualifications

Associate's Degree in a networking, computer science, information systems, or related technology field. Two years of equivalent work experience may be substituted for education.

When applicable, may need a valid driver's license. If valid driver's license is required, must maintain a good driving record.

Required Qualifications

Associate degree or higher in Networking, Information Technology, Computer Science, or a related field, or equivalent combination of education and experience

0-2 years of professional experience in networking, information technology, technical support, or related fields

Foundational understanding of:

TCP/IP

Basic routing and switching

VLANs

WAN/LAN technologies

Wireless networking fundamentals

VPN concepts

Basic network troubleshooting methodologies

Strong desire to learn enterprise networking technologies and operational processes

Ability to follow documented procedures and manage assigned work effectively

Ability to work effectively in a primarily remote environment

Strong written and verbal communication skills

Valid U.S. driver's license with a satisfactory driving record

Access to a reliable personal vehicle and ability to travel to Sanford Health facilities as needed to support operational, training, and business requirements

Must reside within approximately one hour of a Sanford Health major medical center and be able to travel to regional locations as needed

Preferred Qualifications

Bachelor's degree in Networking, Information Technology, Computer Science, or related field

Completion of networking coursework, internship experience, lab experience, or technical projects related to networking

Familiarity with Cisco networking technologies

Exposure to DNS , DHCP , IPAM , or related network services

Familiarity with ServiceNow or other IT service management platforms

Experience supporting users, systems, or infrastructure in a technical environment

Understanding of operational documentation and change management processes

Industry certifications such as CCNA , CompTIA Network+ , or similar certifications are a plus

Work Environment

90% remote with occasional on-site responsibilities

Candidates must reside within approximately one hour of a Sanford Health major medical center

A valid driver's license and access to a reliable personal vehicle are required due to periodic travel to Sanford Health facilities

Up to 10% travel to regional locations as needed

Participation in a weekly rotating on-call schedule may be required after training and onboarding

Work supports infrastructure critical to clinical, long-term care, and critical care operations

Opportunities for mentorship, professional development, certification growth, and career advancement within the Network Engineering team

What Success Looks Like

You complete assigned service requests accurately and consistently while continuing to build technical knowledge

You demonstrate growth in networking concepts, operational processes, and enterprise technologies

You follow established standards and procedures while maintaining attention to detail

You maintain accurate and thorough documentation

You communicate professionally with teammates, customers, and stakeholders

You actively seek feedback, training, and development opportunities

You contribute to reliable network services that support patient care and business operations

You become a trusted contributor to the team's day-to-day operational workload while steadily building the skills needed for future growth into a Network Engineer role

This version clearly positions the role as an entry-level operational networking position , emphasizes the 90% remote work arrangement , establishes the one-hour proximity requirement , and makes the driver's license and reliable vehicle requirement unambiguous while setting expectations that the role is focused on service delivery and network operations rat