Build & Release Support Engineer | CI/CD

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Build & Release Support Engineer | CI/CD based in United States.

• This role provides high-impact technical support for the build, release, and CI/CD systems that developers rely on to ship software reliably.
• You will work directly with engineering teams to troubleshoot build failures, pipeline issues, dependency problems, configuration errors, and software supply chain challenges.
• The position combines frontline support with deep technical investigation across tools such as Maven, Jenkins, Docker, Artifactory, and Spinnaker.
• You will manage a high volume of Slack conversations and support tickets while maintaining clear communication and accurate follow-through.
• The role offers an opportunity to become a deep technical expert in a mission-critical build and release ecosystem supporting global engineering teams.
• You will also contribute to incident response, escalation management, documentation, and knowledge sharing to reduce recurring issues.
• This is a fully remote role suited to someone who thrives in a fast-paced environment with high context switching, autonomy, and hands-on technical problem solving.