Business Administrator Apprenticeship

Business Admin Level 3 Apprenticeship – Oasis Academy Parkwood

We are looking for an enthusiastic and hard-working individual to join Oasis Parkwood team. As a School Administrator Apprentice, you will gain many new skills to help you develop throughout the apprenticeship. If you are looking to start a career in admin apply now!

Key Details

Salary: £8.58 per hour, increases to NMW after 12 month

Working hours: Monday to Friday in between hours 8am – 4:30pm - 32.5 hours per week

• Location:
• Plymouth Rd, Scunthorpe DN17 1SS

Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 School Administration Qualification. (All learning is delivered online/ remote).

Training Provider: LMP Education (rated 1st best UK training provider)

As a School Administrator Apprentice at Oasis Academy Parkwood, you will play an important role in supporting the smooth and efficient running of the school’s administrative services. This apprenticeship offers a fantastic opportunity to gain hands-on experience in a busy educational environment while working towards a nationally recognised qualification. You will receive full training, guidance, and mentorship to help you develop strong skills in business administration.

Main Duties & Responsibilities

Reception & Front-of-House

Act as the first point of contact for all visitors, providing a warm, professional welcome.

Support students at reception and respond to their queries.

Manage a fast-paced reception area, multitasking effectively between duties.

Handle telephone and in-person enquiries, directing staff, parents, pupils, and visitors to the correct information.

Manage challenging conversations calmly and professionally.

Issue visitor badges and ensure all safeguarding and security procedures are followed.

Ensure visitors are met and escorted appropriately unless authorised to move independently.

Administrative Support

Maintain a tidy, organised reception and office environment.

Support parents with ParentPay and Bromcom/MCAS queries.

Complete word processing, data entry, and general administrative tasks as required.

Assist with photocopying, printing, laminating, filing, and preparing documents.

Collate and distribute information to parents/carers, staff, and students.

Handle incoming and outgoing post, including franking and sorting.

Provide refreshments to visitors when needed.

Communication & Events

Make telephone calls to parents and carers as required.

Send text messages and emails to parents/carers.

Support with Academy events such as parents’ evenings and open evenings.

Act as a key contact for staff regarding daily Academy events.

Additional Duties

Supervise students when required.

Always maintain confidentiality.

Carry out any other reasonable duties as directed by the Line Manager.

General Expectations

Promote and uphold a safe environment for children and follow all safeguarding procedures.

Maintain professional competence by engaging in training and development.

Attend Academy training days and participate in performance management processes.

Work within the policies, ethos, and aims of the Academy.

Be flexible to support Academy functions, including occasional extracurricular activities.

Responsibilities may vary over time while remaining within the scope of the role.

Training & Qualification

You will be enrolled onto the Level 3 School Administrator Apprenticeship delivered by LMP Education.

Training includes:

On-the-job learning

Coursework and online modules

Regular reviews every 6–8 weeks with your line manager and tutor upon completion, you will achieve a nationally recognised Level 3 qualification in School Administration.

Career Progression

We are looking for someone eager to learn and grow. Apprentices who demonstrate strong performance, professionalism, and commitment may be considered for long-term employment opportunities within the Academy.

Desired Skills & Personal Qualities

Strong communication skills

Confident using Microsoft Office (Word, Excel, Outlook)

Excellent attention to detail

Good organisational skills

Customer service mindset

Team player

Patient, calm, and non-judgemental

Reliable and proactive Entry Requirements

GCSE English (Grade C/4 or above) – essential

GCSE Maths (Grade C/4 or above) – essential

About the Employer

Oasis Academy Parkwood is a welcoming, inclusive community where every student is encouraged to thrive. As part of the Oasis Community Learning family, we are committed to strong community values, inclusion, and a holistic approach to education. Our aim is to deliver outstanding outcomes for all students and prepare them to make a positive impact in the world.

#LMP-ADMIN