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Synnex

Business Intelligence Analyst II

San Jose, Costa Rica

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hirly's read of this role

Seniority
Mid level
Country
CR
Work mode
On-site / unstated
First seen by hirly
30 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Job Purpose:

Provides Analytical Support and develops regular reporting and analytics to a specific functional area or department that helps to drive operational business performance. Helps identify and execute changes and enhancements to existing reports and or dashboards. Prepares and analyzes ad hoc reports, and provides summaries of data as well as recommendations to senior leadership. Works on special projects as directed.

Responsibilities:

  • Partner with the business to develop and execute the data, tools, reporting and or analysis needed to deliver solutions in support of business needs that help drive operational business performance
  • Reviews data and identifies issues or conclusions to report to senior peers and help drive the solutions
  • Maintains, dashboards, reports and system applications, including minor changes, enhancements, ad hoc reports and or analysis to support management and stakeholders
  • Enhance operational business performance by applying knowledge of analytical skills based on previously identified improvement opportunities for issues and changes
  • Support Senior team members and leaders with the information and proactive analysis they need to make informed business decisions
  • Additional duties as assigned

Knowledge, Skills and Experience:

  • >3 to 5 Years of relevant work experience is required.
  • Education and Certification: Bachelor's Degree Administration, Industrial Engineer, Economics, or related field
  • Required Education: Certification or Specialization in Business Intelligence or related field
  • Able to execute instructions and to request clarification when needed.
  • Able to use common office equipment.
  • Possesses strong data entry skills.
  • Able to perform complex mathematical calculations.
  • Able to recognize and attend to important details with accuracy and efficiency.
  • Able to demonstrate complex problem solving, critical thinking, and decision-making.
  • Able to communicate clearly and convey necessary information.
  • Able to converse and write effectively in English and other local / regional language.
  • Understand, communicate, and collaborate effectively with people across various identities.
  • Able to create and conduct formal presentations.
  • Possesses strong organizational and time management skills, driving tasks to completion.
  • Able to adjust readily to change and adapt as needed.
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
  • Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
  • Able to work independently with minimum supervision.
  • Able to collaborate and build solid, effective working relationships with others.
  • Able to quickly learn/adapt to new systems and technology.
  • Able to use relevant computer systems and applications at an intermediate level.

Working Conditions:

  • Remote / Work-from-home.
  • Professional, office environment.
  • Occasional non-standard work hours or overtime as business requires.

TD SYNNEX Statements:

TD SYNNEX is committed to the full inclusion of all qualified individuals. As part of this commitment, TD SYNNEX will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your recruiter

TD SYNNEX is an Equal Opportunity Employer- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At TD SYNNEX we embody our shared values of Collaboration, Accountability, Integrity, Excellence and Inclusion. Our organization strives to provide a diverse and inclusive environment for all our colleagues, company and community.

At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

#DNS

What’s In It For You?

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.

Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.

Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

Original posting on Synnex's site ↗

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