Business Operations

About Us

Machines will make decisions, move value, and coordinate on behalf of organizations, instantly, autonomously, and at unprecedented scale. But the systems that govern today’s economy weren’t designed for that world. Turnkey is building the infrastructure for this future: programmable guardrails that enable autonomy without sacrificing control.

Founded by the team that scaled Coinbase Custody to $100M+ in ARR and secured more than $100B in crypto assets, we’ve built the systems trusted to move and protect billions in value.

Our mission is to help the world operate an economy on autopilot, safely.We're low-ego, high-agency, and deeply technical. Our team consists of experts in cryptography, security, and systems who believe great infrastructure is invisible. We're building the trustless, programmable foundation for the autonomous economy, and we're hiring people who understand what that requires.

Your role

As a member of the BizOps team, you’ll work on the company’s most critical problems across strategy, operations, product and BD, and you’ll have a chance to tailor your role to areas that most excite you over time. The right candidate for this role will fully embrace the chance to work on hard problems across every area of the business, be willing to get their hands dirty on knotty operational challenges, and be motivated by building new processes and functions from the ground up.

What you’ll do

This is a highly varied role and could evolve in many different areas. Examples of some of the things you might work on:

Conduct ongoing market research and competitive analysis to inform strategic decision-making and identify growth opportunities

Take the lead on special operations projects like revamping our pricing, streamlining billing, or automating the onboarding experience

Contribute to the expansion and maintenance of Turnkey’s core operating system, including the strategic and financial planning process, board materials preparation, measurement and reporting of company objectives, and operating cadence

Provide input on product development with insights from customer experiences and market trends

Assist with sales and BD efforts including: Participating in direct sales, building strategic partner relationships, creating sales materials, and summarizing sales learnings for the team

What we’re looking for

2+ years of operations experience in a fast-paced, high-growth software company, ideally in addition to 2+ years honing your skills in a demanding, high-performance professional environment

Strong analytical skills with the ability to translate complex data into actionable insights

Executive-level communication and interpersonal skills

Demonstrated passion for untangling tough problems and building scalable processes

Adaptability, resilience, and comfort in a constantly evolving environment

Style points

Prior experience in a fintech, web3 or developer-focused startup

Actively tracking developments in the crypto ecosystem and opinionated on where it is going

What We Offer

Full benefits, including medical, dental, vision, life, disability, HSA/FSA, 401(k) - detailed benefits overview available as we get further in the process

Paid parental leave

Unlimited PTO

$3,000/yr learning and development budget to attend industry conferences

Multiple team offsites per year

Lunch stipend

Turnkey is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.

Compensation range

$150,000 — $200,000 USD