Business Support Executive

What You Can Expect :

Role and Responsibilities:

Executive and Management Support

• •Provide day-to-day administrative support to the Country Manager and Business Operations Manager.
• •Manage calendars, meeting schedules, travel arrangements, and logistics for senior management.
• •Prepare meeting agendas, presentations, business updates, reports, minutes, and action trackers.
• •Coordinate leadership meetings and follow up on key actions and deliverables.
• •Support strategic projects and initiatives by tracking milestones and maintaining project documentation.
• •Occasional travel to other Rhenus UK sites.

Business Operations Support

• •Assist in the coordination and administration of operational activities across the UK business.
• •Support business process improvements and standardisation initiatives.
• •Maintain operational records, documentation, and business procedures.
• •Manage travel booking arrangements for field Technicians.
• •Monitor key performance indicators (KPIs) and prepare regular management reports.
• •Assist with business planning, budgeting, forecasting, and performance tracking activities.

Customer and Stakeholder Support

• •Act as a central point of contact for internal business support requests.
• •Coordinate communications between departments
• •Support customer and supplier administration activities as required.
• •Meet and greet customers/visitors,
• •Coordinate customer visits, including meeting room bookings, catering, lunch reservations, travel coordination.
• •Assist with preparation of customer presentations, proposals, and business reviews.

Commercial and Financial Administration

• •Support purchase order processing, invoice tracking, and expense management.
• •Assist with budget monitoring and cost-control activities.
• •Coordinate vendor documentation and contract administration.
• •Maintain records relating to operational expenditure and business performance.

Compliance and Governance

• •Support compliance with company policies, quality standards, and regulatory requirements.
• •Maintain business records and documentation in accordance with company procedures.
• •Assist with audits, compliance reviews, and corrective action tracking.
• •Support health, safety, security, and environmental compliance initiatives.

Reporting and Data Management

• •Collect, analyse, and consolidate operational and commercial data from multiple sources.
• •Produce accurate weekly, monthly, and ad hoc reports for management review.
• •Ensure data accuracy, integrity, and compliance with company standards.

General Business Support

• •Coordinate company meetings, workshops, and events.
• •Support onboarding activities for new employees.
• •Assist with internal communications and employee engagement initiatives.
• •Provide ad hoc administrative and project support across the business as required.
• •Contribute to a culture of continuous improvement, collaboration, and operational excellence.
• •Maintain office supplies and coordinate facilities requirements in conjunction with Depot Manager.

What You Bring:

Essential Skills and Experience:

• •Minimum 3 years' experience in a business support, executive assistant, operations support role.
• •Experience supporting senior managers or business leaders.
• •Strong organisational and time-management skills.
• •Excellent written and verbal communication skills.
• •Intermediate to Advanced proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, Outlook, and Word.
• •Experience preparing management reports and presentations.
• •Strong attention to detail and accuracy.
• •Ability to manage confidential information with discretion.
• •Ability to work independently and prioritise competing demands.
• •Commercially astute with the ability to identity cost saving opportunities.

Desirable:

• •First Aider
• •Fire Warden experience