Capacity Planning Manager, AMZL Last Mile Planning

• Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast?
• Have you wondered where it came from and how much it cost Amazon to deliver it to you?
• If so, the Amazon Logistics, Last Mile team is for you.

• 【Mission of Amazon Logistics】
• Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology, program management and engineering expertise.
• We aim to leverage the newest technologies, optimization techniques and data analysis, to innovate at a rapid pace setting up a last mile delivery network of the future.
• We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner.

• 【About Capacity Planning Manager】
• Amazon Logistics, Last Mile team seeks a Capacity Planning Manager to support capacity planning for our Delivery Station launch program.
• Great candidates think like business owners and drive results; look at a challenge, define what is broken and build the solution on behalf of our customers. Successful Managers have the ability to think both strategically and tactically to optimize for long-term performance, handle multiple priorities, and take independent decisions in an often times ambiguous environment.

• More Information
• ・Department: Last Mile(AMZL)
• ・Job: Program / Project Management
• ・Location: Tokyo Office

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

*Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp

• Key job responsibilities
• •Lead weekly capacity planning and analysis to ensure operational readiness

Analyze complex data to identify business trends and improvement opportunities

Create and maintain dashboards for tracking key performance metrics

Drive end-to-end capacity building initiatives aligned with business goals

Develop and implement programs to increase operational efficiency

Partner with cross-functional teams to execute operational improvements

Present actionable insights and recommendations to stakeholders

Deep dive into processes to identify and solve operational challenges

Monitor and evaluate program effectiveness using data-driven metrics

Drive continuous improvement initiatives and ensure effective implementation

Transform raw data into clear business insights for decision-making

• About the team
• You'll own the weekly planning horizon, working directly with delivery station, field teams and demand capacity planning to understand capacity constraints and build strategic roadmaps that unlock network capacity in short term and supporting long term plans.

Your focus will be collaborating with delivery channels to analyze regional defects to our yearly plan, creating plans to understand capacity trends and path forward, and identifying opportunities to improve operational capacity through current and alternative channels to meet are forecast target.

Using analytical tools such as excel and quickSight dashboards, you'll review plans and drive insights, transforming complex data into readable and actionable formats for leadership decision-making in area they might not have expert knowledge and to persuade stakeholders.

You'll lead key projects aligned with yearly and quarterly goals, developing new processes and managing stakeholder relationships across the network to ensure successful implementation.

While primarily office-based, the role includes minimal travel throughout the year to visit sites and gain deeper understanding of capacity challenges our team can support to address.

Basic qualifications

• - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• - 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• - Experience defining program requirements and using data and metrics to determine improvements
• - Bachelor's degree
• - Must be fluent in both Japanese and English with strong written and verbal communication skills.

Preferred qualifications

• - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• - 2+ years of supply chain experience
• - 3+ years of driving process improvements experience
• - Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.