Intercontinental Exchange
Client Support Specialist
Pune, Maharashtra, India
Get past the screening software and onto a recruiter's desk
hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.
- Keywords matched to this posting
- Fit score before you apply
- Cover letter included
Matched against 2.3M live jobs from 200,000+ employers in 200+ countries.
Tailor my resume for this job →hirly's read of this role
- Seniority
- Mid level
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 1 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Responsibilities Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions Resolve problems in a timely manner with minimal assistance for 85% of all cases assigned Drive service level attainment as per departmental standards Strive for first-call resolution, balancing completeness of resolution and quality of service while maintaining appropriate technical escalation rates Recognize and respond accordingly to systemic customer-impacting …
Similar jobs
- Application Development & Support SpecialistVertiv · Pune, IndiaFirst seen today
- IT Support SpecialistOntic · Pune, IndiaFirst seen yesterdayremote
- Product Support SpecialistCornerstone OnDemand · Pune, Maharashtra, IndiaFirst seen 3d ago
- B2B EDI Systems Support Specialist, ANZThermo Fisher Scientific · Bangalore, Karnataka, IndiaFirst seen today
- Technical Support SpecialistNOV · Kochi, Kerala, IndiaFirst seen today
Browse similar roles
Want this one?
Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.
Tailor my resume for this job