Clinic Manager - Pediatric GI, Pulmonary, Nephrology & Complex Care Clinics

Discover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

CHOC Clinic Admin 10

Job Summary:

The Manager position is a leadership role with comprehensive operational authority and responsibility for designated clinic(s). Responsibilities include fiscal accountability, maintaining quality and regulatory standards, maintaining a high level of patient/family centered care and service, patient and staff satisfaction, program development, managing and developing teams, and ensuring integration with the clinical enterprise. Provides feedback, coaching and mentoring to less experienced peers and other members of the healthcare team.

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Position Hours

Monday - Friday

Days

Department Summary

Monroe Carell Jr. Children’s Hospital at Vanderbilt offers nationally recognized, multidisciplinary pediatric specialty care through one of the Southeast’s largest Pediatric Gastroenterology, Hepatology and Nutrition programs, comprehensive Pediatric Pulmonary Medicine services, Pediatric Nephrology and Hypertension, and a dedicated Complex Care Program. Our specialists provide advanced evaluation, treatment, and long-term management for children with digestive, liver, pancreas, kidney, urinary tract, and respiratory conditions, including complex disorders such as inflammatory bowel disease (IBD), celiac disease, cystic fibrosis, asthma, bronchopulmonary dysplasia, interstitial lung disease, and chronic kidney disease. With specialty clinics located across Middle Tennessee, families have access to expert, compassionate care close to home. Our multidisciplinary teams partner with patients and families to develop personalized care plans that address each child’s unique needs and improve quality of life.

In addition, our Complex Care Program supports children with severe chronic illnesses affecting multiple organ systems, including those who depend on medical technology such as gastrostomy tubes and tracheostomies. Through close collaboration with subspecialists, inpatient teams, and community pediatricians, we coordinate comprehensive care and streamline appointments to reduce the burden on families. Our programs care for a wide range of complex conditions, including cerebral palsy, congenital heart disease, chromosomal abnormalities, chronic liver disease, chronic lung disease, congenital brain malformations, bladder dysfunction, and other medically complex pediatric disorders, ensuring continuity of care and ongoing support throughout a child’s healthcare journey.

• KEY RESPONSIBILITIES
• •Develop work goals for the unit/area consistent with institutional and departmental goals and policy
• •Plan to achieve goals or establish priorities
• •Initiate changes or develop new policies, procedures and/or methods
• •Help unit to understand, share, and support the vision
• •Ensure the most effective operation of the unit/area through program development, process improvement and coordination of processes across functions
• •Monitor and coordinate programs and actions
• •Supervise a unit/area with responsibility for planning, coordinating and controlling the work and procedures
• •Coordinate the activities of one or more functions to effect unity of operation
• •Adjust work schedules or project priorities to meet emergencies or changing condition.
• •Provide information to others (oral or written) to explain/clarify problems or issues or requests; meet with other professional/technical personnel to determine causes of a specific problem.
• •Participate in periodic management meetings to keep top management informed of problems and concerns
• •Define and achieve financial targets for the unit/area, consistent with the departmental financial plan
• •Plan communicate budget calendar and process
• •Aid in the implementation, interpretation and presentation of annual wage and salary plan to staff
• •Supply precise information by center and account line regarding anticipated expenses for budget preparation including, but not limited to, detailed salary and fringe benefit information for faculty, staff and students (as applicable), estimated endowment revenue for all scholarship centers and provide guidance for estimated unrestricted scholarship need
• •Frequently prepare ad hoc financial and budget reports
• •Prepare for and attend monthly financial statement meetings along with director/ administrator. Closely monitor revenues and expenditures for all salary expenditures in all centers for the entire unit/area/department
• •Report findings that occur as part of the analysis process and incidental discoveries to the director/administrator
• •Exercise judgment and prepare supporting or correcting documentation as deemed appropriate
• •Exceed defined service standards for the unit/area
• •Ensure that the service standards established for the unit/area are met or exceeded
• •Monitor performance against service standards
• •Use patient/customer satisfaction data to improve systems, processes, and outcomes
• •Ensure a safe, satisfying and enriching environment for employees and provides a qualified, competent staff
• •Provide qualified competent staff by tracking projected staffing needs against qualification and competencies of current staff to identify any deficiencies to improve staffing levels.
• •Define the qualifications and performance expectations for all staff positions through the Performance Development system, including department specific job descriptions, measurable performance standards
• •Ensure that staff qualifications are consistent with job responsibilities. Verify for each employee or contracted personnel that, where relevant, education and training are consistent with applicable legal and regulatory requirements and hospital policy, that the individual is licensed, certified or registered, and that the individual's knowledge and experience are appropriate for the job assignment
• •Create an environment that encourages and supports self-development and learning for all staff through regular feedback, by assuring the development of staff through orientation, training programs, work experiences and assessing competencies by meeting the performance expectations stated in his or her job description in a timely manner (normally annually)
• •Monitor quality assurance standards, programs and procedures within the unit/area
• •Ensure that defined quality standards are met within area of responsibility

TECHNICAL CAPABILITIES

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

* Organizational Impact: Directs activities to achieve operational plans with some near term effect on results of the department/area.* Problem Solving/ Complexity of work: Identifies issues, gathers facts to resolve technical and operational problems. * Breadth of Knowledge: Applies in-depth knowledge and skills of a professional/technical area and basic management knowledge to manage the work of the team.* Team Int