Clinical Research Site Manager

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.

The Role

The Site Manager performs clinical research activities as a Clinical Research Coordinator while also serving as Manager of the site operations. The Site Manager owns meeting or exceeding financial targets, KPIs, and patient enrollment, as well as champions screening, patient retention, and partnering with other Headlands centralized departments or sites.

Position Type: Full-time

Location: Onsite in Riverside, CA

Responsibilities:

Strategic and Operational Management

Evaluates overall performance of the Site and recommends and implements processes and plans for improvement.

Responsible for maintaining a site calendar to ensure adequate enrollment for studies and coordination of employee PTO.

Staff Development and Management

Fosters a culture of excellence, teamwork, and innovation among site staff

Hires, trains, and mentors site staff, including Clinical Research Coordinators, Research Assistants, Administrative Assistants, Registered Nurses, support personnel, etc.

Partners with Human Resources and Management when hiring new employees for the site by reviewing candidate credentials, conducting interviews, and giving input about potential new hires

Supervises performance of other Clinical Research Coordinators, Research Assistants, and support staff at the Site

Quality Assurance & Compliance

Maintains up-to-date knowledge of all relevant regulatory guidelines and requirements

Ensures the site’s compliance with FDA, ICH, and local regulatory agency regulations

Clinical Research Coordination

In addition to assuming management responsibilities as a Site Manager, this individual performs the duties of a Clinical Research Coordinator

Protects the rights, safety, and welfare of human subjects, follows Good Clinical Practice, and works cooperatively with others

Monitors study activities to ensure compliance with study protocols, with site policies, and with applicable federal, state, and local regulations

Oversee the planning, initiation, and execution of clinical trials at the site

Maintains required records of study activity including case report forms, drug dispensation records, and regulatory forms

Manages and optimizes patient recruitment and retention efforts

Assesses eligibility of potential subjects through methods such as screening interviews, reviews of medical records, and discussions with physicians and other healthcare professionals

Addresses any patient concerns or issues promptly and professionally

Documentation and Reporting

Documents findings and events in the CTMS platform and in other binders and platforms as directed

Reviews proposed study protocols to evaluate factors such as sample collection processes, data management plans, and potential subject risks

Performs other duties as assigned, including duties routinely performed by the Company’s Research Assistants

Requirements:

5+ years of experience as a delegated Clinical Research Coordinator on multiple phase 2-4 clinical research trials, simultaneously

Proficiency in FDA regulations governing clinical trials

Strong supervisory skills to lead research staff effectively

Ability to collect and manage research data accurately

Familiarity with documentation review processes in clinical research

Knowledge of medical terminology relevant to clinical trials management

IATA (dangerous goods handling)

GCP (Good Clinical Practice)

Strong communication skills with all members of the team.

Preferred Qualifications:

Bachelor’s degree

Capability to perform phlebotomy procedures

CCRC or CCRP certified

California Pay Range

$100,000 — $105,000 USD

Headlands Research will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind.

Headlands Research is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Need Assistance?

Headlands Research is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact [email protected] for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.