Communications Specialist, PR & Organic Social

Description

Job Title: Communications Specialist, PR & Organic Social

Job Type: Full-time

Location: Hybrid - Denver, CO (3 days on-site per week)

Reports to: Sr Manager, PR Communications

About CloudBees

CloudBees helps organizations build, run, and govern software factories, giving enterprises the confidence to ship software better, faster, and safer.

Writing code is no longer the bottleneck. Governing what reaches production and validating its impact is. As enterprises adopt agentic coding, software is created faster than most teams can review, secure, and validate. Without consistent governance, organizations risk shipping code they cannot explain, audit, or trust.

CloudBees addresses this challenge without asking teams to replace the tools they already use. Across every toolchain a customer runs, CloudBees makes each change, human or AI, visible, auditable, and accountable before it reaches production. CloudBees Unify is the product behind this: a governance layer, with context and control-plane capabilities, that enforces consistent policy and evidence across every tool, team, and workflow.

Founded in 2010, CloudBees is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Capital, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners.

Visit us at www.cloudbees.com .

Requirements

About the role

AI made code abundant. The people who love to build are building more than ever, and the bottleneck in shipping software is no longer writing it. CloudBees sits in the middle of that shift, and we have stories to tell that nobody else can: about builders, about what it takes to ship when code is cheap, about why craft still matters when machines can type.

We're hiring the person who tells those stories.

Our audience is developers, platform engineers, and the leaders who buy for them. They tune out anything that feels like a pitch, and they'll read something that genuinely interests them. Your job is to make CloudBees interesting everywhere builders are: LinkedIn and X every day, and with a deliberate, growing presence on Reddit, Hacker News, Discord, YouTube, and whatever channel matters next. You will do it in the moments that count, including launches, announcements, and industry news breaking in real time.

Each channel has its own physics. What works on LinkedIn dies on Reddit. You know this instinctively, and you understand that on developer-native channels credibility is earned by participating, not by broadcasting.

A content calendar is table stakes. The harder part of this job is taste: knowing which story to tell, how to tell it so an engineer shares it without irony, and which trends a B2B company should join versus watch from a respectful distance. You will start with imperfect briefs, ask the right questions, make smart calls, and push the work until it is great, because a good idea isn't finished until the execution is.

You will work from our company and brand narrative, but we are not looking for someone to follow a playbook or wait for instructions. We want someone who understands what we are trying to accomplish, brings a point of view on how to get there, and speaks up when there is a more creative or effective way to do it.

We expect you to be fluent with AI and curious about how it makes you better at your craft. Use it to research faster, explore more directions, sharpen your thinking, and eliminate low-value work. The ideas, the point of view, and the taste behind the work still need to be unmistakably yours.

What You'll Own:

Organic Social

• •Growing our organic presence across the social channels where developers spend time: LinkedIn and X daily, with a deliberate footprint on Reddit, Hacker News, Discord, YouTube, and emerging platforms, adapting voice to each and using judgment about when the brand should speak and when it should stay quiet
• •Telling stories that make builders care: mine our engineers, customers, and community for narratives worth telling, then land them in whatever format the moment calls for, whether that is a thread, a video, a post, or a multi-week launch arc
• •Turning launches and company moments into stories with an angle, a sequence, and content people actually share, working alongside product marketing and demand generation
• •Engaging on community-first channels as a genuine participant rather than a marketer, and earning the credibility that lets a brand engage there at all
• •Producing multimedia content for a technical audience: video, graphics, carousels, quote cards, and event clips, with agency support and with your own hands when speed matters
• •Monitoring trends and conversations, and engaging in them on behalf of the brand, same day when the moment is time-sensitive
• •Recommending where we play and where we don't: building the channel strategy for social, making the case for new channels with data, and sunsetting the ones that aren't earning their keep
• •Reporting on engagement rate, impressions, and follower growth as core metrics, with commentary on what drove the numbers
• •Handling day-to-day channel administration, including profile hygiene, access and permissions, brand consistency, and community guidelines
• •Managing the calendar, approvals, tagging taxonomy, dashboards, and user onboarding in Sprout Social
• •Running and scaling our employee advocacy motion so our own people amplify the work
• •Coordinating with demand generation so organic and paid social reinforce rather than duplicate each other

Public Relations

• •Knowing our corporate narrative and finding the media moments that reinforce it: which news cycles to enter, which angles carry our message, and which coverage isn't worth chasing
• •Managing day-to-day media operations in partnership with our agency teams in North America and Europe: weekly calls, priorities, deliverable tracking, and quality control on their output
• •Drafting press releases, media alerts, pitches, and bylines with agency support, and responding to inbound press inquiries
• •Planning and executing individual launches and campaigns, including target outlets, timeline, embargo mechanics, and the asset checklist
• •Monitoring competitor and industry news daily, and surfacing reactive opportunities the same day they break
• •Managing speaking and awards submissions: sourcing calls for papers, coordinating abstracts with speakers, tracking deadlines and outcomes
• •Keeping the newsroom, press kit, and boilerplate current and accurate
• •Tracking agency scope, deliverables, and budget burn, and flagging when we are over-using or under-using them
• •Reporting weekly on earned coverage: volume, outlet tier, message pull-through, and share of voice

You May Be A Good Fit If You:

• •Are a storyteller first. You can find the human angle in a technical topic and structure a narrative that builds, and you have work you're proud to show for it
• •Understand developers and technical audiences. You know what earns their respect and what makes them close the tab, whether from working in developer tooling, living in dev communities, or repeatedly winning over technical audiences
• •Are chronically online in the best way: fluent in how internet culture moves across platforms, early to spot what's worth jumping on, and honest about what a B2B brand should leave alone
• •Know the unwritten rules of developer channels. You understand why Reddit downvotes what LinkedIn applauds, what survives a Hacker News comment section, and how brands earn the right to exist in those spaces
• •Write like it's your craft. A LinkedIn post, a video script, a byline, and a pitch in the same afternoon, each one sounding right for its channel
• •Have 3 to 5 years in communications, PR, social, content, or community work, with technical subject matter somewhere in the mix: software delivery, CI/CD, agentic coding, security, or platform engineering, or a track record of getting up to speed fast
• •Have managed project teams or agency partners: setting deliverable e