Community Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Community Manager based in United States.

This role focuses on building and scaling a customer community that helps users learn, connect, and succeed with cloud and AI security solutions. You will design engagement programs that support customer onboarding, feature adoption, peer-to-peer learning, and ongoing product engagement. The position combines community strategy with hands-on execution, requiring you to create meaningful experiences while continuously improving programs through data and customer feedback. You will work closely with Product, Engineering, Customer Success, Field, and Marketing teams to ensure community insights translate into tangible business and product outcomes. The role also offers opportunities to use AI and automation to scale community initiatives and self-service support. You will help create an active, valuable, and trusted environment where customers can share knowledge and influence the evolution of the product.