Concessions Management Specialist

Summary

You will serve as a Concessions Management Specialist with National Park Service. A Concessions Management Specialist supports the National Park Service's Commercial Services Program through analytical and operational work. The position covers a broad range of duties used across multiple parks to ensure effective management of concession activities.

Duties

Some of the major duties you will perform include but are not limited to the following: Concession Industry Planning and Analysis Concessions Operations Administration Commercial Services Contract and Permit Evaluation Concessions Business Development Duties will be developmental in nature when filled below the full performance level.

Qualifications

All qualifications must be met by the closing date of this announcement - 09/28/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. To qualify for this position at the GS-09 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EDUCATION: A Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors).The work requires basic knowledge of a body of standardized regulations, requirements, procedures, and operations associated with duties related to the assigned support function(s) where the actions are usually well defined and have precedent. Some examples include: Experience in the hospitality industry to identify the steps required to develop new concessions operations; Experience with financial terms, practices, processes, and procedures sufficient to independently prepare well precedented/standardized documents and/or assist higher graded specialists; Experience with NPS operational, maintenance, environmental, risk management, public health and other applicable standards used to evaluate commercial services. COMBINATION: equivalent combination of graduate education and specialized experience. NOTE: Only graduate education beyond the first year is creditable. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. To qualify for this position at the GS-11 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EDUCATION: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-09 grade level in the Federal service (obtained in either the public or private sectors).This experience includes activities such as, but not limited to: Performing complex financial and operation management duties for concessions typically found in the hospitality or similar industry; Implementing policies and procedures relative to a business management program in the hospitality or a similar industry: participating in the development and implementation of prospectuses and new contracts for hospitality or similar functions.; Applying relevant laws, regulations, policies, procedures, and contract provisions to monitor commercial service operations; prepare and develop prospectus documents; monitor and confirm compliance with terms and conditions of a contract; Conduct evaluations of concessioners; Data collection and analysis; Negotiate and conduct asset management. COMBINATION: An equivalent combination of graduate education and specialized experience. NOTE: Only graduate education beyond the first year is creditable. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position. Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For more information on how foreign education is evaluated, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications.