Consumer Insights Associate

Job Summary

Looking for a role that challenges you while making an impact on products people use every day?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Scent: Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design.​

The role is based in IBP, Shanghai (hybrid role). Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

• •Lead Consumer Research Design by defining research approach to deliver against learning needs or customer validation requirements (focused on validation & creation) in collaboration with Commercial and Scent Design Manager teams
• •Manage Statistical Analysis of data, fieldwork logistics and database management
• •Identify insights and customer opportunities, generate outputs and recommendations for creative design next steps.
• •Identify need gaps or unmet needs to define customer opportunities and offer IFF Fragrance solutions.
• •Focus on local projects, develop materials incorporating recommendations for next steps, for customer, workshop, events or internal team presentations and meetings
• •Engage and liaise with external research agency for negotiation and project briefing
• •Support / Collaborate with other body care consumer insights team, regional and global CI teams to execute projects in China
• •Monitoring and tracking research budget allocations

What Makes You the Right Fit

• •Bachelor's degree or above in Marketing, Psychology, Statistics, Consumer Science, Business, Social Sciences or a related field.
• •More than 3 years experience in Consumer Insights, Market Research, Sensory Science, Consumer & Market Intelligence or related functions.
• •Strong understanding of quantitative and qualitative research methodologies.
• •Experience with statistical analysis and data interpretation using consumer research tools and platforms.
• •Ability to translate complex data into clear business recommendations and compelling stories.
• •Strong project management skills with the ability to manage multiple priorities and stakeholders simultaneously.
• •Excellent presentation, communication and stakeholder management skills.
• •Fluent in English and Mandarin Chinese.

How Would You Stand Out?

• •Experience within fragrance, beauty, personal care, FMCG or related consumer goods industries.
• •Knowledge of sensory evaluation and consumer product testing methodologies.
• •Experience collaborating with regional or global cross-functional teams in a matrix environment.

Why Choose Us?

• •Work with one of the world's leading innovators in fragrance, taste and nutrition.
• •Collaborate with world-class creative, technical and commercial teams.
• •Contribute to projects that influence some of the most recognized consumer brands globally.
• •Enjoy opportunities for professional growth and international collaboration.
• •Be part of an inclusive culture where diverse perspectives drive innovation.
• •Make a meaningful impact by helping create products that consumers love every day.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more